Mouse scrolling downwards problem

[kumarn_2004]

At the time of working with either Word or Excel with the help of my optical mouse, it scrolls upwards but does not scroll downwards.

But when I use my mouse with another PC, it works fine. So, I confirm that there is no problem with the mouse.

Then what is the fault actually? How to rectify it?

 

[Gaurav]

It might be a driver problem or driver conflict. If u use a USB mouse try plugging the mouse in other usb port.

 

[kumarn_2004]

Mouse

Any other problems along with their solutions to them.

 

[kumarn_2004]

Mouse

As you say that It might be a driver problem or driver conflict. Then how to rectify them. Your detailed reply,please.

 

[khattam_]

Reinstall the driver...................

It might not be a driver problem and may be the connection problem.................. Check if your mouse is connected properly.................
Also, check some other mouse in your PC and see what happens..................

 

[rajas]

good Idea. try the other mouse on ur system and also try installing the drivers if you get a CD for that.

Kumar does it happen only in Word and Excel or any app's.