vasulic
Journeyman
Microsoft Corp. on Tuesday released a revamped version of its Windows Genuine Advantage tool that it hopes will reduce complaints arising from paid-up users of Windows XP caught in the dragnet of the controversial anti-piracy program.
The main change in WGA Notifications is a new category of results for PCs with Windows installations of questionable validity.
The change addresses a problem raised by the other half of Microsoft's anti-piracy program, WGA Validation, which was introduced in mid-2005. PCs that were scanned by WGA Validation and failed to prove to Microsoft’s satisfaction that they were running non-counterfeit copies of Windows XP were formerly labeled as "non-genuine" by Microsoft.
That caused WGA Validation to disallow access to certain Microsoft software, and WGA Notifications to send periodic messages asking users to reinstall XP or buy a legitimate license for it, leading to "nagware" complaints from some users.
Many users also claimed that WGA, due to technical glitches or other issues, mislabeled their genuine copies of Windows XP as pirated. Microsoft has maintained throughout that the rates of such "false positive" errors were very low.
At the same time, its online forum for WGA-related problems has registered nearly 20,000 postings from aggrieved users.
Yesterday’s change in WGA Notifications is aimed at addressing complaints from users who have yet to pass WGA by creating a new "indeterminate" category for copies of XP that failed to prove they were genuine yet did not use a license of XP known by Microsoft to be pirated.
Microsoft keeps a database of pirated XP licenses, most of which are stolen from corporations using a single volume license to install multiple Windows on multiple PCs.
Continued.
*www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9005498&pageNumber=2
The main change in WGA Notifications is a new category of results for PCs with Windows installations of questionable validity.
The change addresses a problem raised by the other half of Microsoft's anti-piracy program, WGA Validation, which was introduced in mid-2005. PCs that were scanned by WGA Validation and failed to prove to Microsoft’s satisfaction that they were running non-counterfeit copies of Windows XP were formerly labeled as "non-genuine" by Microsoft.
That caused WGA Validation to disallow access to certain Microsoft software, and WGA Notifications to send periodic messages asking users to reinstall XP or buy a legitimate license for it, leading to "nagware" complaints from some users.
Many users also claimed that WGA, due to technical glitches or other issues, mislabeled their genuine copies of Windows XP as pirated. Microsoft has maintained throughout that the rates of such "false positive" errors were very low.
At the same time, its online forum for WGA-related problems has registered nearly 20,000 postings from aggrieved users.
Yesterday’s change in WGA Notifications is aimed at addressing complaints from users who have yet to pass WGA by creating a new "indeterminate" category for copies of XP that failed to prove they were genuine yet did not use a license of XP known by Microsoft to be pirated.
Microsoft keeps a database of pirated XP licenses, most of which are stolen from corporations using a single volume license to install multiple Windows on multiple PCs.
Continued.
*www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9005498&pageNumber=2