In a previous email on Feb. 12, 2012, we notified you there may have been unauthorized access to some of your customer account information on the Microsoft Store India site (Microsoft Store Online India) operated by a third party. We suggested you reset your password, among other security precautions, and to contact us with further questions.
Further detailed investigation and review of data provided by the website operator revealed that financial information may have been exposed for some Microsoft Store India customers. So, as an additional precaution, if you used a credit card on the Microsoft Store India website, we recommend the following actions:
1. Contact your credit card provider and alert them to potential unauthorized access to your account information.
2. Closely monitor and review your credit card account for abnormal activity, and if seen, immediately contact your credit card provider.
Microsoft is committed to protecting customer privacy and takes this situation very seriously. We understand that you may have additional questions, so we have set up a team of specialists to address any of your concerns. Please call them between 9 a.m. and 9 p.m. at 1-800-102-1100.
Thank you,
Chakrapani Gollapali
General Manager, Microsoft India