Last Year I had bought Mad Catz cyborg V7 keyboard and RAT3 mouse from Origin Games (distributor of Mad Catz products in india). A little after a year, the keyboard developed a fault with few of the keys not working. I raised a request with Mad Catz customer care and they mentioned that as the product has 2 years warranty, I can check with the vendor. But origin games customer service replied that All Mad Catz products carry a 1 year warranty considering there is no physical or water damage. Mad Catz honored the warranty and sent me a replacement directly from US .