Looking for 2 TB External Hard Disk

Discussion in 'Storage' started by vidhubhushan, Feb 9, 2018.

  1. Nerevarine

    Nerevarine Well-Known Member

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    Congrats vyom
     
  2. Hrishi

    Hrishi ******************

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    Congrats Vyom!

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  3. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    Not a believer in such "deals" after seeing many negative threads at desidime forum for such deals.Do update if you get the delivery & it is indeed a new hdd(check by registering serial number at WD site).
     
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  4. Vyom

    Vyom The Power of x480 Staff Member

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    ^^ You were right. Such deals are mostly price errors.

    Flipkart cancelled my order of Rs 4999 for a 4 TB HDD, citing pricing error. Gave me Rs 100 in lieu of it. This have now happened 2nd time. First time I bought a in ears for less price.
    They should honour the sale though. :p
     
  5. Hrishi

    Hrishi ******************

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    Congrats again!

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  6. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    At least it is better than getting "fake/refurbished/brick".
     
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  7. billubakra

    billubakra Well-Known Member

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    Legally as per the consumer act, one can sue them and force them to sell at the agreed price. But who has the time and money for these things.
     
  8. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    I don't think it applies here as it is a technical platform unlike physical shops & "technical system error" is a valid legal defense.
     
  9. billubakra

    billubakra Well-Known Member

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    From what I read in one of the replies here only is that a guy sued, I think FK for the price error and they had to deliver that product to him at that rock bottom price. It was a phone I guess.
     
  10. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    Maybe seller was at fault,its not like FK is selling products themselves unless it is WSRetail in which case it becomes FK's responsibility.May be the deal was advertised in some way(like those Rs.1 pen drive & Rs.500 mobile lucky winner deals or some rock bottom price lucky deal). If it was indeed price error then maybe FK also thought of giving the product instead of spending time & money in court or avoiding negative publicity.
     
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  11. Vyom

    Vyom The Power of x480 Staff Member

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    I just shoot a harsh email replying to Flipkart that I won't be accepting their Rs 100 compensation, and instead wanted the product.
    I know it might lead to nothing, but let's see how far I can drag this out.
     
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  12. bssunilreddy

    bssunilreddy Witcher Staff Member

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    By god's grace I wish they give you the hdd for the agreed price.
     
  13. Nerevarine

    Nerevarine Well-Known Member

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    Mistakes happen, if they honored that deal, the tech guy who made that mistake would have some implications on his job. Just let it go
     
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  14. Hrishi

    Hrishi ******************

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    Good girl spotted.

    Sent from my ONE E1003 using Tapatalk
     
  15. OP
    OP
    vidhubhushan

    vidhubhushan Alakh Niranjan

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    Raised a query regarding missing SMART attributes and if it is the same for 2TB drive. Got few general responses then these that acknowledge this but does not mention the model asked in query.

    Dear VIDHU BHUSHAN,
    Thank you for your continued response.
    Please be informed that this is the design for the drive listed under Affected Products.
    Having less S.M.A.R.T values does not indicate a drive failure. Having 4 S.M.A.R.T values available to determine the health of the drive is normal for the affected drive. The only way of determining a fault would be by running our Western Digital Data Lifeguard diagnostics. Otherwise, if the drives is functioning correctly, passes our diagnostics then the drive is operating as intended.
    The Applied Products are:
    • My Passport
    • My Passport for Mac
    • My Passport Ultra Metal Edition
    • WD Elements portable
    If you have any further questions, please reply to this email and we will be happy to assist you further.
    Sincerely,
    Debbie
    Western Digital Service and Support

    ================= and

    Dear Vidhu Bhushan,
    Thank you for your email and the opportunity to serve you.
    We sincerely apologize for the delay caused.
    Please be informed, My Passport 3 TB or 4 TB drive only displays four S.M.A.R.T Attributes while other capacity models display more.
    Cause: This is by design of WD for the drive listed below.
    My Passport
    My Passport for Mac
    My Passport Ultra Metal Edition
    WD Elements portable
    However, we would like to inform you that having less S.M.A.R.T values does not indicate a drive failure. Having 4 S.M.A.R.T values available to determine the health of the drive is normal for the affected drive. The only way of determining a fault would be by running our Western Digital Data Lifeguard diagnostics. Otherwise, if the drives is functioning correctly, passes our diagnostics then the drive is operating as intended.
    If you have any other issues, kindly reply to this email and we will be happy to assist you further
    Sincerely,
    Western Digital Service and Support
     
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  16. OP
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    vidhubhushan

    vidhubhushan Alakh Niranjan

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  17. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    That is true for any hdd manufacturer,seagate drive utility is also similar.When it comes to hdd always have backup of important data,that's the most important thing.

    You can get 2TB WD model then else you can get Seagate 2TB Slim(not ultra slim),chances of failure is same for both though WD has better after sales support.
     
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  18. OP
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    vidhubhushan

    vidhubhushan Alakh Niranjan

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    Wd is almost certain. This will be a disk on which I will be putting things not present any where. I need to transfer some files from 2tb system disk.
    I understand completely about disk failure as I have gone through the same multiple times in the past many times losing data.
    Thanks for the response.
     

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