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KSRTC cancellation amount refund to credit card

webgenius

Ambassador of Buzz
Hi friends,

Recently I cancelled the KSRTC tickets that I had purchased online using my credit card. I haven't received the amount back on my credit card yet.

I called up KSRTC and they told that they refunded the amount 2 weeks back, and even gave the reference number of the central bank. But HDFC cannot check this reference number, and they have not yet received the refund.

How do I proceed further? KSRTC asks me to check with HDFC, and HDFC asks me to check with KSRTC.
 

dashing.sujay

Moving
Staff member
Most probably a fault on KSRTC's side. Write a mail to higher authority. And do check the validity of reference no given, with Central bank.
 
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