Kaspersky Internet Security 2009

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Krazy Bluez

Krazy Bluez

Banned to Spam
Hi guys !

I have a peculial problem, I downloaded the KIS 2009 and went ahead to install it butt when the installation was about to start, it gave me error that i need to restart my computer, hence restarted and again went ahead to restart the installation, but it again showed the same error.

I had un-installed NOD 32 which I was using before and tried to see whether Kaspersky Ant-Virus 7 installs or not only to find that it installed properly.

I also tried to uncompress the setup and tried from there also but the same error is coming out, and I also tried to delete any keys in the registry but no-avail !

Please help me guys, counting on you !

Please Help guys !
 
Last edited:
OP
Krazy Bluez

Krazy Bluez

Banned to Spam
Actually the installer is not corrupted as i installed the same setup in my friends computer but in mine it's not working properly, i am showing my picture of the error

*img232.imageshack.us/img232/8030/31823527gb4.th.jpg
 
cooldudie3

cooldudie3

Boom Boom Boom
First, download the trial. When the trial is almost finished, enter your activation code in. That should work and you get I think 2 extra months.:D:D
 
s18000rpm

s18000rpm

ಠ_ಠ
kis8 never gives such msg when installing, its after the complete instal that it promts to restart.
if you didnt d/l kis8 from kaspersky lab, then do so.

use ccleaner to clean unused temp files... & tune-up utility to clean the registry. then try.
 
C

cool_techie_tvm

Ambassador of Buzz
I would suggest

1) Uninstall kaspersky
2) Use ccleaner and remove all temp files used during installation
3) Use kav registry cleaner in safe mode (can be found in kaspersky site, if not, post in here and i will upload it)
4) Try installing KIS 2009 again. It should work.
 
OP
Krazy Bluez

Krazy Bluez

Banned to Spam
Well here's my Hijack This log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:37:21 PM, on 7/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\ASUS\PC Probe II\Probe2.exe
C:\Program Files\Vista Drive Icon\DrvIcon.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\WinEject\WinEject.exe
C:\Program Files\UberIcon\UberIcon Manager.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Free Download Manager\fdm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Rocket Dock\RocketDock.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = *go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = *go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = *go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = *go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = *go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O2 - BHO: (no name) - {F156768E-81EF-470C-9057-481BA8380DBA} - (no file)
O3 - Toolbar: QT TabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - mscoree.dll (file missing)
O3 - Toolbar: QT Tab Standard Buttons - {D2BF470E-ED1C-487F-A666-2BD8835EB6CE} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [PowerMenu] C:\Program Files\PowerMenu\PowerMenu.exe -hideself on
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Launch PC Probe II] "C:\Program Files\ASUS\PC Probe II\Probe2.exe" 1
O4 - HKLM\..\Run: [DrvIcon] C:\Program Files\Vista Drive Icon\DrvIcon.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [WinEjectAutoStart1] C:\Program Files\WinEject\WinEject.exe -instance:1
O4 - HKCU\..\Run: [UberIcon] "C:\Program Files\UberIcon\UberIcon Manager.exe"
O4 - HKCU\..\Run: [Pidgin] C:\Program Files\Pidgin\pidgin.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Rocket Dock.lnk = C:\Program Files\Rocket Dock\RocketDock.exe (User 'Default user')
O4 - Startup: Rocket Dock.lnk = C:\Program Files\Rocket Dock\RocketDock.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{0109D031-EDA2-40D8-A963-59252A89A569}: NameServer = 218.248.240.23,218.248.240.135
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CD1D9B1-1898-4EF4-A5AF-0A91B8C690F5}: NameServer = 218.248.255.162 218.248.255.139
O17 - HKLM\System\CS2\Services\Tcpip\..\{0109D031-EDA2-40D8-A963-59252A89A569}: NameServer = 218.248.240.23,218.248.240.135
O17 - HKLM\System\CS5\Services\Tcpip\..\{0109D031-EDA2-40D8-A963-59252A89A569}: NameServer = 218.248.240.23,218.248.240.135
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 8471 bytes
Click to expand...
 
Log_net2

Log_net2

Broken In
From your log you have KAV 7.Why dont you uninstalled it first ; KIS comes with anti-virus?

these are unknown services to me?

O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')

From your hijack log AFAIK there are some unnecessary files but your main problem is KIS.

Also you are using S&D Teatimer.Personally i dont like it coz it give much information about changes in my computer.It may or may not be one of the culprits.

KIS (KIS 7)as you may know has some incompabilities with other softwares which one i cant seem to find right now
 
skghosh44

skghosh44

dig_boy_dig,dig !
It seems that earlier u have installed KAV7 and presume that u have uninstalled it. If so delete this registy entry.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\avp6_post_uninstall

Now install KIS 2009. It will install nicely. Activate it for one month.
After one month again activate it for another one month.
 
OP
Krazy Bluez

Krazy Bluez

Banned to Spam
@skghosh44
It seems that earlier u have installed KAV7 and presume that u have uninstalled it. If so delete this registy entry.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\avp6_post_uninstall
Click to expand...
Okay, I've deleted the Run key and the setup worked like a charm, but after that it shows that I have AVG 8 installed, but I've removed it long ago and was using KIS 7, so what do I do now ????

Okay, I've figured it out myself !
just havta delete the key in hkey local machine-software-avg

Thank to all of you guys for helping me out !

*img50.imageshack.us/img50/9863/thanx001ze5.gif
 
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