ie crash on gmail

Status
Not open for further replies.

santu_29

Journeyman
i am having problem with gmail. whenever i open gmail, internet explorer crashes... i am using firefox.. but why exactly is this happening.. its not happening with any other site.
 

AshishSharma

Livin' in the ghetto
Try the following procedure ..... I'll put my movney on add-ons causing the issue but following the complete procedure should take care of most IE problems :

Part 1: Optimize Internet Explorer
By optimizing Internet Explorer, you can clear old files and settings that may be causing conflicts and may be preventing you from connecting to the Internet. To optimize Internet Explorer, follow these steps: 1. In Internet Explorer, click Tools, and then click Internet Options.
2. Click the General tab.
3. Under Temporary Internet files, click Delete Files.
4. Click to select the Delete all offline content check box, and then click OK.
5. Click Delete Cookies. When you are prompted to confirm this selection, click OK.
6. Click Settings.
7. Click View Objects.
8. Click View, and then click Details.
9. If Damaged appears in the Status column for any program file, remove that program file.
10. Close the Downloaded Program Files dialog box.
11. In the Settings dialog box, click OK .
12. Under History, click Clear History, and then click Yes when you are prompted to confirm the selection.
13. In the Internet Options dialog box, click OK.
14. Try to browse the Internet.

Part 2: Reset default settings in Internet Explorer
Setting security settings too high may prevent Internet Explorer from displaying a Web site. Therefore, we recommend that you set these settings to a default level and test whether these settings are causing a conflict. To do this, follow these steps: 1. In Internet Explorer, click Tools, and then click Internet Options.
2. Click the Security tab.
3. Click Internet, and then click Default Level .
4. Click Intranet, and then click Default Level.
5. Click the Advanced tab, and then click Restore Defaults.
6. Close Internet Explorer, reopen Internet Explorer, and then try to browse the Internet.
If this does not resolve the problem, you can return restore Internet Explorer to its previous security level.
Part 3: Disable third-party browser extensions
Browser extensions are used by some Web sites to provide additional content, such as Flash movies. It is possible that one of these extensions is damaged or is conflicting with Internet Explorer. To disable all third-party browser extensions, follow these steps: 1. Click Start, right-click Internet Explorer, and then click Internet Properties.
2. Click the Advanced tab.
3. Click to clear the Enable third-party browser extensions (requires restart) check box.
4. Click Apply, and then click OK.
5. Start Internet Explorer, and then try to browse the Internet.
For more information about how to manage add-ons in Internet Explorer 6 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
883256 (*support.microsoft.com/kb/883256/) How to manage Internet Explorer add-ons in Windows XP Service Pack 2
Part 4: Register Internet Explorer DLLs
Some core Internet Explorer files may have been unregistered. This means that a required file may no longer have its location identified in the registry. Reregistering Internet Explorer DLLs replaces any missing links in the registry for these files.

Note For the file to be correctly registered, make sure that you press ENTER or click OK after each entry. 1. Click Start, click Run, and then type each of the following commands. Press ENTER after you type each command.
regsvr32 urlmon.dll
regsvr32 shdocvw.dll
regsvr32 msjava.dll
regsvr32 browseui.dll
regsvr32 mshtml.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
2. Test to see if the problem is resolved. If it is not resolved, go to step 3.
3. Click Start, click Run, and then type each of the following commands. Press ENTER after you type each command.
regsvr32 urlmon.dll
regsvr32 /n /i wininet.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll
Registering these DLL files should resolve the problem if it is being caused by unregistered DLL files. However, the following DLL files may also cause the problem if they are unregistered. actxprxy.dll mobsync.dll
asctrls.ocx msapsspc.dll
cdfview.dll mshta.exe
comcat.dll mshtmled.dll
comctl32.dll msident.dll
corpol.dll msieftp.dll
cryptdlg.dl msnsspc.dll
digest.dll msr2c.dll
dispex.dll msrating.dll
dxtmsft.dll msxml.dll
dxtrans.dll occache.dll
hlink.dll oleaut32.dll
iepeers.dll plugin.ocx
iesetup.dll pngfilt.dll
imgutil.dll proctexe.ocx
inetcpl.cpl scrobj.dll
initpki.dll sendmail.dll
inseng.dll setupwbv.dll
licmgr10.dll tdc.ocx
mlang.dll webcheck.dll
After you have registered all of these DLL files, try again to browse the Internet.

Ref: *support.microsoft.com/kb/326155 (One damn good Article :) )
 
Status
Not open for further replies.
Top Bottom