[Query] How many Bad sectors before I can ask a disk replacement : Transcend

dabster

In the zone
How many Bad sectors before I can RMA a ext hdd ? mine shows 9 bad sectors which have been remapped. I have had some data loss too. Files became truncated by itself..

Also, Do they replace with new hdd with 0 bad sectors. or just a refurbished one ? (which can have some bad sectors though remapped)
 
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