HIS 280X - RMA'ed cannot be replaced as out of Stock - Should i take Credit Note

H

Hiesenberg

Broken In
Hi everyone,

I bought HIS 280X in Dec 2013. (paid @22k)

has given it to RMA for replacement over a month ago. Now they have responded stating that the card cannot be repaired and there is no replacement available.

Service Center has given me two options -

1. Take Credit Note (amount unknown) to be issued against the vendor from which i originally purchased the card
2. Pay price differential for higher end card ( They only gave these two options - Rs. 9k for EVGA 970 and 6K for RX 480)

Now this has presented me with awesome opportunity to upgrade my GPU. I really want to get 1060.

Please advise on to take credit note and then haggle with vendor for better pricing or directly ask for Service Center to pay them additional money and upgrade from them.
 
OP
H

Hiesenberg

Broken In
Skt12 said:
Get an RX 480

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I'm also weighing towards 480X ( Future capable) but currently 1060 performs better for same price ( Rs 0.5 - 1k difference in 480 & 1060)

I'm worried about how much Credit Note will be issued against as i will have to shell out more in case CN is of lower amount

Also my main bone of contention is since i paid @22k for my card and since it can't be replaced now, shouldn't i now pay the difference between ( new card price - 22 k) ?
 
topgear

topgear

Super Moderator
Staff member
Any progress / Update on this ? Who Handles HiS RMA ?

BTW, RX 480 selling around ~23k ... So If they are demanding 6K for RX 480 then the credit note amount is around 16- 17K.
 
OP
H

Hiesenberg

Broken In
topgear said:
Any progress / Update on this ? Who Handles HiS RMA ?

BTW, RX 480 selling around ~23k ... So If they are demanding 6K for RX 480 then the credit note amount is around 16- 17K.
Click to expand...

SAVERA handles the HIS RMA in India.

Savera has told me that the Credit Note will be around 17k. Will have to pay additional ~5-6k for HIS 480 (8 GB) from MD Computers.

Though I'm inclined more towards Zotac 1060 Amp edition @23.5k with 5 years warranty
 
OP
H

Hiesenberg

Broken In
Skt12 said:
RX series will be better in the long run

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Yeah man... i know that... have always used AMD GPUs and i love all my cards. But these 5 years Zotac warranty is very enticing.

But considering the Future DX12 & Vulcan gaming titles, will probably buy HIS 480 only :)
 
OP
H

Hiesenberg

Broken In
Skt12 said:
Try any other brand if u r not satisfied with HIS

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Sapphire and ASUS are the option, though ASUS is quite expensive and i had bad service experience with Sapphire.
HIS on the other hand has been okayish with all RMA/ service process
 
OP
H

Hiesenberg

Broken In
ZTR said:
No extra price or paid 6k?

Anyways 480 from 280x is hell of an upgrade
Good service by HIS

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I got the credit note of Rs. 20.3 K, paid extra ~ 2.5k for 480.

It's such a big upgrade from my old HIS 280X. Rise of Tomb Raider was gorgeous, played at 1440p with stable 60 fps.

Had to do lot of haggling and coordinate with many people from Savera & MD, but worth the end result
 
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