You may access Oracle Global Support centers directly through the toll free number as per the process given below.
a) Dial 000-117 from an ISD phone (Only local call charged)
b) On the prompt, dial 8007111005. You will then reach the Oracle Global Support center. or
c) Dail 1600 448 448 from BSNL Line.
From there on, please follow the voice mail menu.