Graphics Card within 15~16k

OP
nikku_hot123

nikku_hot123

In the zone
Hey guys today i got my Sapphire HD7870 from vedant computers.
packaging is really nice, but it was not sealed, seal is broken and driver CD is having some scratches.
On Bill there is no serial number mentioned.
Please tell me guys what to do??
 
tkin

tkin

Back to school!!
nikku_hot123 said:
Hey guys today i got my Sapphire HD7870 from vedant computers.
packaging is really nice, but it was not sealed, seal is broken and driver CD is having some scratches.
On Bill there is no serial number mentioned.
Please tell me guys what to do??
Click to expand...
What? Call them asap, demand a new bill with serial.

Check the card, does it look pristine? i.e not used? Even if someone uses it for a day, some signs are there, like dust, minor fingerprints, scratches etc.

Show us a pic of the card and the bill(with details blacked out like personal info).
 
d6bmg

d6bmg

BMG ftw!!
nikku_hot123 said:
Hey guys today i got my Sapphire HD7870 from vedant computers.
packaging is really nice, but it was not sealed, seal is broken and driver CD is having some scratches.
On Bill there is no serial number mentioned.
Please tell me guys what to do??
Click to expand...

Then DO NOT use it. Post a picture of the bill and the card. And check for any kind of wear & tear in it.

And second check it. Cause the checking system in that shop is so good that one can't get that kind of product. Again, anything can happen.
 
Skud

Skud

Super Moderator
Staff member
nikku_hot123 said:
Hey guys today i got my Sapphire HD7870 from vedant computers.
packaging is really nice, but it was not sealed, seal is broken and driver CD is having some scratches.
On Bill there is no serial number mentioned.
Please tell me guys what to do??
Click to expand...


Do as suggested and report here ASAP.
 
OP
nikku_hot123

nikku_hot123

In the zone
sumonpathak said:
post a pic of card and bill..asap...
Click to expand...

Here are the pics untouched... and unused by me..and if shop is opened on sunday i will contact them.

23022013473.jpg23022013474.jpg23022013475.jpg23022013476.jpg23022013477.jpg23022013478.jpg23022013479.jpg23022013480.jpg

Even GPU packaging Plastic is not Sealed.. Plz help.
 
tkin

tkin

Back to school!!
nikku_hot123 said:
Here are the pics untouched... and unused by me..and if shop is opened on sunday i will contact them.

View attachment 9108View attachment 9109View attachment 9110View attachment 9111View attachment 9112View attachment 9113View attachment 9114View attachment 9115

Even GPU packaging Plastic is not Sealed.. Plz help.
Click to expand...
No doubt, GPU is fresh, not used, even the top sticker is there, but ask them for the serial no. printed bill, if they don't listen, tell them about forum,s then if that does not resolve it we'll take a look from our end.
 
topgear

topgear

Super Moderator
Staff member
nikku_hot123 said:
Here are the pics untouched... and unused by me..and if shop is opened on sunday i will contact them.

View attachment 9108View attachment 9109View attachment 9110View attachment 9111View attachment 9112View attachment 9113View attachment 9114View attachment 9115

Even GPU packaging Plastic is not Sealed.. Plz help.
Click to expand...

Check List :

1. GPU card board Box - should be sealed from both sides ( No )
2. GPU Anti Static pack - should be sealed ( No )
3. S/N not mentioned on the bill ( No )
4. This is a VAT paid bill but where's the VAT No. ( NA )
5. The DVI/VGA adapter is there ??

anyway, send a e-mail mentining all details and these photos and if you want you can call them too - hint : just go to their website for the no. ;-)
 
OP
nikku_hot123

nikku_hot123

In the zone
topgear said:
Check List :

1. GPU card board Box - should be sealed from both sides ( No )
2. GPU Anti Static pack - should be sealed ( No )
3. S/N not mentioned on the bill ( No )
4. This is a VAT paid bill but where's the VAT No. ( NA )
5. The DVI/VGA adapter is there ??

anyway, send a e-mail mentining all details and these photos and if you want you can call them too - hint : just go to their website for the no. ;-)
Click to expand...

yes there is vga to dvi adapter. i am sending an email with all the pics and details, and further call on monday for clarification.
 
OP
nikku_hot123

nikku_hot123

In the zone
The Incinerator said:
They might have tested the card for "Display" before shipping so that you dont receive a DOA,maybe.
Click to expand...

But from the condition of the seal anyone can say it was opened long before. Ok, they mighty have checked out before but what about the discrepancy with the bill??
Anyway i sent an email with all details with pics attached. Let's see.
 
R

rock2702

Padawan
I got my sapphire 7970 from MD computers back in November online,the seal had come off,but the card inside was in mint condition.The bill had the serial and vat no. though.I called up Palash and asked him about the seal and he said it was nothing to be worried about,might have happened due to it being in the warehouses for a certain period of time.

Moreover sapphire packaging of their GPUs is kinda sub par,a 30k GPU should have a much better packing.My XFX Nvidia 9800gtx which I got in 2008 from Brigade Road in Bangalore had a premium packaging with lots of high quality foam and that was around 15k.
 
tkin

tkin

Back to school!!
rock2702 said:
I got my sapphire 7970 from MD computers back in November online,the seal had come off,but the card inside was in mint condition.The bill had the serial and vat no. though.I called up Palash and asked him about the seal and he said it was nothing to be worried about,might have happened due to it being in the warehouses for a certain period of time.

Moreover sapphire packaging of their GPUs is kinda sub par,a 30k GPU should have a much better packing.My XFX Nvidia 9800gtx which I got in 2008 from Brigade Road in Bangalore had a premium packaging with lots of high quality foam and that was around 15k.
Click to expand...
This I agree with, they pack 20k GPU's in sort of an egg box, FTS.
 
OP
nikku_hot123

nikku_hot123

In the zone
I don't know much about the packaging coz it's my first gpu after my gainward gt430 for my old htpc. And i can tell sapphire packaging is below par. I am ok even with opened seal provided am getting full warranty cover by sapphire India. But i don't think without a genuine bill they are going to provide it.
 
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