[Query] Gigabyte RMA Worries

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ubergeek

Journeyman
[MENTION=278774]GIGABYTE INDIA[/MENTION]

I replied to a email which he sent me 4 days before. STILL NO REPLY.
DO I NEED TO APPROACH THE CONSUMER COURT IN ORDER TO ELLICIT A PROPER RESPONSE?
 
kARTechnology

kARTechnology

Sony " VA" "IO"
ubergeek said:
[MENTION=278774]GIGABYTE INDIA[/MENTION]

I replied to a email which he sent me 4 days before. STILL NO REPLY.
DO I NEED TO APPROACH THE CONSUMER COURT IN ORDER TO ELLICIT A PROPER RESPONSE?
Click to expand...

wow, im afraid to buy a new gigabyte board....
though using a gigabyte board for 6 years
1 time faced issue but replaced by flipkart
 
G

GIGABYTE INDIA

Broken In
ubergeek said:
[MENTION=278774]GIGABYTE INDIA[/MENTION]

I replied to a email which he sent me 4 days before. STILL NO REPLY.
DO I NEED TO APPROACH THE CONSUMER COURT IN ORDER TO ELLICIT A PROPER RESPONSE?
Click to expand...

kARTechnology said:
wow, im afraid to buy a new gigabyte board....
though using a gigabyte board for 6 years
1 time faced issue but replaced by flipkart
Click to expand...

Mr.Shankar was on a leave this week. He will revert you on monday. I have already spoken to him about this.
 
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ubergeek

Journeyman
[MENTION=278774]GIGABYTE INDIA[/MENTION] thanks for the reply. I haven't submitted the board for RMA so should I submit it today?

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[MENTION=278774]GIGABYTE INDIA[/MENTION] i have given the motherboard for RMA and spokle to sivakumar @ accelfrontline greams road.
 
R

rajnusker

Sage of the Six Paths
Why did you go to service center? Should have taken it to your retailer and demanded a replacement right then and there.
 
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ubergeek

Journeyman
rajnusker said:
Why did you go to service center? Should have taken it to your retailer and demanded a replacement right then and there.
Click to expand...
Well i though i give RMA a final shot before escalating this further. I even spoke with accell chennai branch head and he seemed very assuring of a proper defect free replacement. anyhow if they mess up again then its either straight to retailer or consumer court if i dont get a proper recourse.
 
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ubergeek

Journeyman
[MENTION=278774]GIGABYTE INDIA[/MENTION]
So after three days Shankar called me and i told him about the issue. and today a service engineer who is testing the motherboard called me and i explained the issue in detail to him. lets see what pans out.

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UPDATE!!! got a call from Gigabyte accell blore center, they said that they will dispatch a brand new motherboard :bananana: .
Will assemble again and try it out.
 
G

GIGABYTE INDIA

Broken In
ubergeek said:
[MENTION=278774]GIGABYTE INDIA[/MENTION]
So after three days Shankar called me and i told him about the issue. and today a service engineer who is testing the motherboard called me and i explained the issue in detail to him. lets see what pans out.

- - - Updated - - -

UPDATE!!! got a call from Gigabyte accell blore center, they said that they will dispatch a brand new motherboard :bananana: .
Will assemble again and try it out.
Click to expand...

Sure. Good. Update me once its done.
 
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