This story traces back to Aug 2011 when I bought a 8GB USB 3.0 Flash Voyager for a princely sum of Rs. 1300/-! Pen drive was peppier as ever and zipper with its perfromance.
Cut to March 2012, one fine day, I connected pendrive to my office PC and a prompt came up, 'You need to format this drive before you can use it. Format it now?' I pressed Yes, it formatted the drive and it opened up quite well and I transferred the data quite well'. But back home, in 4 different systems, connecting it each time, it showed the same prompt. I went to Kaizen Service Center, taking a half day and submitted the pen drive and within 2 days pendrive was at my home. Good enough, though I was more hoping that they would have this replace-over-counter thingy same like SanDisk and Transcend.
Anyways, come to 17th Oct 2012, this pendrive gave up again, showing same prompt only difference, it couldn't format the pendrive.
This error showed up right bang when I was transferring few files from my office PC to it. I was furious to say the least, because firstly, a thing whose gravity I have already established so much in my team, you know, shock proof, water resistant, slick looks, beautiful design and rubberized body, you don't expect such a thing to go bonkers twice, whereas my 7 year old Kingston is still alive and kicking.
Wrote the horror tale to Corsair India and Corsair HQ ids, in incredibly pissed tone saying that its not possible for a guy like me to go to service center every time, stating some phony reasons, in the very night of 17th Oct 2012 around 8 PM.
REceived a typical We-are-sorry' reply within 20 minutes, that was sent from Airtel on Blackberry!
18th October - Next Day I received a call from Bangalore, that my faulty pendrive was about to be picked up by BlueDart.
My mood swinged wildly, BD guys picked it bang up from my home giving me the slip.
20th October - I woke up to the doorbell with a BD guy waiting with a package in his hand, that was from Bangalore.
Yep, Kaizen Infoserve, there was my sweet beast again! Flash voyager.
Wrote a thanks mail to Corsair immediately for their awesome out of the line, customer support. Only hoping that I don't have to watch Deja vu again!
CORSAIR RULES!
Cut to March 2012, one fine day, I connected pendrive to my office PC and a prompt came up, 'You need to format this drive before you can use it. Format it now?' I pressed Yes, it formatted the drive and it opened up quite well and I transferred the data quite well'. But back home, in 4 different systems, connecting it each time, it showed the same prompt. I went to Kaizen Service Center, taking a half day and submitted the pen drive and within 2 days pendrive was at my home. Good enough, though I was more hoping that they would have this replace-over-counter thingy same like SanDisk and Transcend.
Anyways, come to 17th Oct 2012, this pendrive gave up again, showing same prompt only difference, it couldn't format the pendrive.
This error showed up right bang when I was transferring few files from my office PC to it. I was furious to say the least, because firstly, a thing whose gravity I have already established so much in my team, you know, shock proof, water resistant, slick looks, beautiful design and rubberized body, you don't expect such a thing to go bonkers twice, whereas my 7 year old Kingston is still alive and kicking.
Wrote the horror tale to Corsair India and Corsair HQ ids, in incredibly pissed tone saying that its not possible for a guy like me to go to service center every time, stating some phony reasons, in the very night of 17th Oct 2012 around 8 PM.
REceived a typical We-are-sorry' reply within 20 minutes, that was sent from Airtel on Blackberry!
18th October - Next Day I received a call from Bangalore, that my faulty pendrive was about to be picked up by BlueDart.
My mood swinged wildly, BD guys picked it bang up from my home giving me the slip. 20th October - I woke up to the doorbell with a BD guy waiting with a package in his hand, that was from Bangalore.
Yep, Kaizen Infoserve, there was my sweet beast again! Flash voyager.
Wrote a thanks mail to Corsair immediately for their awesome out of the line, customer support. Only hoping that I don't have to watch Deja vu again!
CORSAIR RULES!
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