Career in Oracle Siebel CRM field

anmolksharma

Broken In
Any Siebel or CRM related experts/professionals out there? What is the scope of Siebel in future? And since salesforce/fusion etc are gaining market attention in coming times; how good are the chances for a person working on seibel platform to get jobs in CRM field after 2 years experience?

My only concern was that if working on a domain/tool which is specific to cater a limited applications - i.e. the Oracle Siebel in my case, will I ever able to justify during interviews in new companies that I can work on .net/java but since I would not have the experience of working on those technology specific projects. And will that have an affect in terms of the hike in new salary in those companies when compared to my other friends who are actually working on core development projects in startup companies!

I requested my manager to put me on core development part and he even assigned me a project which had to be developed for internal portal for our team using java but it was pulled off because of higher orders which asked my manager to use the resource for the intended purpose of the team.

Though in my current profile we have L3 maintenance and support which involves coding but it is mostly in js and siebel specific softwares - it has its own tools for development. For database I do have sql development in Oracle 10g.

Also my manager is willing to further assign me an db admin role in the team along with L3 maintenance.

PS- One of my team mates suggested me to do a correspondence MBA from Amity/Ignou/Symbiosis to fullfill my mba thurst But upon enquiring Symbiosis provides diploma whereas Amity/Ignou provides degree. But I am skeptical about the worth of a correspondance MBA degree in enhancing my career or affecting my future salary if I turn into Business Analyst after, say, 5 years of working in IT industry.
 

sam_738844

Wise Old Owl
Any Siebel or CRM related experts/professionals out there? What is the scope of Siebel in future? And since salesforce/fusion etc are gaining market attention in coming times; how good are the chances for a person working on seibel platform to get jobs in CRM field after 2 years experience?

My only concern was that if working on a domain/tool which is specific to cater a limited applications - i.e. the Oracle Siebel in my case, will I ever able to justify during interviews in new companies that I can work on .net/java but since I would not have the experience of working on those technology specific projects. And will that have an affect in terms of the hike in new salary in those companies when compared to my other friends who are actually working on core development projects in startup companies!

I requested my manager to put me on core development part and he even assigned me a project which had to be developed for internal portal for our team using java but it was pulled off because of higher orders which asked my manager to use the resource for the intended purpose of the team.

Though in my current profile we have L3 maintenance and support which involves coding but it is mostly in js and siebel specific softwares - it has its own tools for development. For database I do have sql development in Oracle 10g.

Also my manager is willing to further assign me an db admin role in the team along with L3 maintenance.

PS- One of my team mates suggested me to do a correspondence MBA from Amity/Ignou/Symbiosis to fullfill my mba thurst But upon enquiring Symbiosis provides diploma whereas Amity/Ignou provides degree. But I am skeptical about the worth of a correspondance MBA degree in enhancing my career or affecting my future salary if I turn into Business Analyst after, say, 5 years of working in IT industry.

OP has too many questions involved as one.

CRM is a core practice. Siebel CRM is a niche. Now building competency in Seibel can mean two things...

1. Your skill set will be focused on a oracle owned niche product, which to be honest is a waning vertical, but it will take a huge amount of migration time to fully transform an entire engagement from Siebel to Salesforce/fusion. Your Future : Data Migration Expert And Interface Solutions.
2. Your skill set will be focused on a Principal Enterprise Level Customer-Relationship-Management Platform rather being confined to a proprietary tool. If you know Siebel CRM with emphasis on CRM, fusion/salesforce wont be tough to learn. Your Future : Technology Specialist/Application Support Lead

Will you be able to to cater to Industry needs other than Being a CRM-guy? No. Why would you want to be so? And if you want, its same as learning any new technology. CRM is always integrated to service based or order-based systems, such as Billing, Fraud Management, Service Fulfillment and such, it also means that Oracle encourages you to have certain Database and Language Skills that are associated to any practise which helps you understand E2E Business. Complete domain switch is the last resort in any worst case scenario, but until then, stick to your guns.

Your Manager wants you to be a DB admin from a CRM platform, nice jump, but a precarious one. Business Intelligence is a spread-out horizontal across many competencies, it has DataBase, ITIS, Applications, Middleware and many other things. Such hops are only recommended when you have acquired enough high-level vision throughout the service platform you are working on. Meaning...how business is done starting from Sales-Order/Stock-ERP/Fulfillment/Reporting and Analytical Reporting Services. If you get to know this clearly then you can administer environments easily...even provide solutions.

But DB Admin+L3 Maintenance sounds like "juggad" as Indian IT work culture is concerned. Such admin activities are often regarded ad-hoc and does not contribute much to proper growth.

About MBA, I have little about it, but I know this, if you want to ladder up in Business Analysis from that perspective, you have to do it properly.

Recently I came across this IIM/IIT/ISI Joint PGDBA course that can help shape up a robust BA role. You can check it out *programslive.iimcal.ac.in/pgdba-about-programme
 
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