Guys, this story is far from over ... its becoming like a bollywood blockbuster with so many twists and turns.... First off, snapdeal cheated me in the most despicable way...before placing the order with them, I called them twice to confirm the X53 was in stock and they reassured me that it was in stock and I can go ahead and confidently place my order - after I placed my order, the x53 was marked out of stock, but few hours later, they marked it in stock again- My order page was showing est. delivery date as 27th may
COD was not being offered with X53 so I paid the entire amount upfront on 22nd may and was really excited having found an x53 in stock.... On 23rd ordered 4gb corsair RAm from flipkart - which arrived in record time as usual
but as for the laptop- 22nd went 23rd, 24th, 25th....and still no response from snapdeal confirming the shipment with tracking no.....my order page showed the status as "processing"
On 27th May I called up customer service and he said that the laptop has been dispatched and smooth talked me by saying it will definitely reach my house on 31st may and that they would send me tracking no. 28th may, 29,30,31, 1st june - still no laptop or tracking no. My brother called customer care again on 2nd june and to our shock, they guy responded that
they never shipped my order as it was out of stock - Imagine the audacity to say that to a customers face after they themselves said that my order was shipped and would
"definitely reach your hands on 31st saaar" Bro gave the guy a piece of his mind and blasted him left, right and center for half an hour- in the end felt almost sorry for the dude who attended our call. And to add the icing on the cake, they replied that it would take
10 days, yes you read that right - 10 days for us to get the refund -citing that it's their bank's procedure yada yada! Unbelievable! 10 days to get a refund - when they greedily snatch your money in seconds! I will
never ever deal with snap deal again - and I wholeheartedly suggest you never go anywhere near them!
I was too dejected to post back these happenings back here - with the x53 out of stock, I really had no other option other than the Asus K53SM-SX010D. After the effects of the snapdeal saga wore off, today I decided to go and buy the K53SM - I went to the store and almost finalised on the Asus when the sales guy showed me a Samsung Model - the NP305E5A-S01 IN - 1TB HDD, AMD A6 3420M - 15" - first off, I was blown away by the display- it looks like watching one of the new samsung smart TV models - the colors were so much richer than all the other laptops on display there and to top it off - it was a
Matte display - a rarity among laptops here - the only problem was the bland design but I could live with that - and he was offering it for Rs.30k which I though was good value - Rs.9k less than the ASUS - but ASUS is definitely having stronger performance - I was torn - Samsung or ASUS? I decided to come back home and decide - If he hadnt shown me the Samsung, I would have brought home the K53 today -
I decide to research more on the Samsung so I came back home and started researching - I logged into flipkart and wanted to check the price of this model when something caught my eye in the new arrivals page - AMD APU Quad Core A8, Rs. 32667 - I blinked for a second - what in the world is this?? Was I dreaming?? HP Pavilion G6-2005AX with trinity APU + dedicated graphics + 7200 rpm drive + 2x USB 3 + Altec Lansing Speakers - available NOW @ Rs.32K??? WOW!!!! Insane!!! Here Im thinking trinity wont be launched for a good 6 months in India + I almost bought a laptop today -- and now this happens -- I wasted no time and ordered it in a heartbeat - But due to snapdeal experience, i will only rest easy after I get my tracking no. - but flipkart has always been exceptional in service everytime I dealt with them.
As old sayings goes, all things happen for a good reasons- unbelievably snap deal rascal's cheating and sales person showing samsung model both resulted in me buying a laptop I hope suits me best - so I guess this blockbuster turned out all right - a happy ending, but the audience must be exhausted by now
- hope no more twists and turns though :O