Alternate PSU suggestion needed

whitestar_999

Super Moderator
Staff member
Also should i send mail to corsair regarding this as they are just refunded me 50% amount without checking the PSU or there will be issue in both PSU & GPU both.
That doesn't matter because refund amount is decided by the age of the RMAd product & not whether it is working or not.
 

sling-shot

Wise Old Owl
Because I have posted earlier in this thread too:

I sent my CX550M for RMA, at first they said will you take CV550 or cashback I said I will take cashback. Later another guy (seemed to have no clue about earlier conversation) called and asked to which I said I will take higher version. So he offered RM550 which I accepted. Now my system is running on it fine.

Kaizen is indeed a strange setup where multiple arms seem to be operating independent of each other. Also Corsair mothership does not properly answer emails for support and doesn't have direct contact with their RMA resources here.
 

whitestar_999

Super Moderator
Staff member
Because I have posted earlier in this thread too:

I sent my CX550M for RMA, at first they said will you take CV550 or cashback I said I will take cashback. Later another guy (seemed to have no clue about earlier conversation) called and asked to which I said I will take higher version. So he offered RM550 which I accepted. Now my system is running on it fine.

Kaizen is indeed a strange setup where multiple arms seem to be operating independent of each other. Also Corsair mothership does not properly answer emails for support and doesn't have direct contact with their RMA resources here.
This is more or less the same situation for almost every brand rma service in India. You were quite lucky to get RM550 as replacement though it might be a refurbished unit as no major or known site sell RM550 nowadays in India but still a good option.
 

sling-shot

Wise Old Owl
Considering my mental status now, I have no expectations. I have mentally written off the money spent on this brand PSU so any work it does is a bonus for me.
 

TheSloth

The Slowest One
I asked them the procedure to RMA my HS50 Pro earcups, they asked me for photos, serial number and invoice and sent me the replacement without asking for old ones back.

Sent from my Poco X3 Pro using Tapatalk
Alright this is completely opposite of what I have been reading about Kaizen until now.
 
Top Bottom