In the zone
jst nw i returned home frm AIRTEL CC & again they told me 2 wait another 24hrs coz they hav already send my 250 Rs to my no. but still my A/c balance is not showing that added 250 Rs.
Nopes, am on Dataone, i use the portal to keep track of my mobile usage and to make payments. I am able to send picture messages within Kerala. But not on STD level. Airtel personnel are confused themselves. I was asked by the Nodal Officer (or someone who claims to be him ), to get my sim tested on the nearby Airtel office. When i went there to get it done, the officials are saying they dont have any facility to test the sims. Actually they were baffled when they heard that i wanted to get my sim tested. And regarding the tower in question, i was informed by Airtel personnel themselves, that it was under repairs for sometime, but now its working fine. I highly doubt that statement.cool_tech it is same for all users. are you using BB from airtel itself? i had that error for 1st time but now its ok. new look is not available right now, scheduled to be launched on 31st march as it is beta version. you will not able to see the bills, payments and other links. kindly note that BTS is not responsible for picture msg that you not able to send. it depends on facilities that you have. some templates / pictures can be send thru normal sms, but if you are trying to send file as attachment, you should have MMS and it is depended on data availability / slot priority / Congestion of traffic on the BTS.
secondly, how did you that you are not latching on that tower nearby your home, have you tried to figure it out with others, is that tower is online, it is a tower or repeater, plz confirm.
Send an email to their customer care and give full details... Sometimes, when communication over phone fails, you get reply over email a little bit better. (speaking from actual experience)