Airtel "the Real Thief"

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evewin89

In the zone
i hav activated my GPRS connection last month (23rd feb 2008) & i was planing 2 deactivate it b4 my 1month gets ovr..bt on 17th of dis month only they hav cut my GPRS rental for the 2nd month,so i changed my mind & i continued using the GPRS connection.on 23rd of dis month wen i recharged my phone with a 333 voucher + 499 lifetime (converted my phone 2 lifetime) they again cut 250 Rs frm my balance on 24th of this month. i called the Airtel CC yesterday & the person their checked my DATABASE & he told me that he'll return my 250Rs within 24hrs. but till now i hav not received my 250 & now they hav blocked my no. 2 speak 2 their CC. wat i'll do next?:confused:
 

Cool G5

Conversation Architect
Call from your's friend airtel mobile & enquire.
Me too having some bad experiences with Airtel GPRS :(
 

ring_wraith

=--=l33t=--=
While I understand that there may be isolated cases, I feel almost compelled to say mention here that Airtel is by far the best telecom company in India. I have been with Airtel from the past 2 and a half years and cannot think of a single instance where I was dissatisfied with them.
 

Pathik

Google Bot
Call 9892098920 from a landline. And if they don't behave. Then go to a nearby Airtel service centre and start shouting. Take some friends with you.
 

cool_techie_tvm

Ambassador of Buzz
Have u guys tried logging into the My Airtel Self-Help Portal lately? Its been some weeks since i could login successfully. They deleted my account in there and just now send me another password, but i am yet to login to that portal :(
 

choudang

Padawan
1. If postpaid, GPRS rental will be charged in the bill.
2. prepaid, balance will not be debited if GPRS is activated. has to be make recharge of 102 [nop] and 498 [mobile office] before the validity get expired.
3. But [this is most important], if Airtel Live is activated and you are accessing all web sites, balance will be get deducted. e.g. if surfing has made with low balance, it will be get deducted at time of next recharge. [hello tune is the another example]

cool_techie
My portal has been upgrated and whole layout has been also changed but lacking of few things which was previousy there. you need to re-register your number for accessing "my airtel".
 
OP
evewin89

evewin89

In the zone
While I understand that there may be isolated cases, I feel almost compelled to say mention here that Airtel is by far the best telecom company in India. I have been with Airtel from the past 2 and a half years and cannot think of a single instance where I was dissatisfied with them.
i m using airtel since 2005. {3years} i agree wit u that its N/W is good but airtel always take hidden charges frm its customers.
 
OP
evewin89

evewin89

In the zone
Call 9892098920 from a landline. And if they don't behave. Then go to a nearby Airtel service centre and start shouting. Take some friends with you.
y'terday i went 2 airtel CC & explained my prob. u kno wat they did ?......they jst called 121 frm their mobile & handed me the phone 2 talk 2 their CC ovr the phone..& the CC person told me that their server is down @ present & they can't do nything .

Contact nodal officer. You would get a reply in a month!!!!!!!!
who's nodal officer.?
 
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krazzy

Techtree Reviewer
Yeah even I'm an Airtel gprs user and know it can be a pain in the you-know-where sometimes. But still it offers the best gprs of all the service providers at the best price (atleast here in Mumbai). Plus network strength, coverage and call quality totally rocks, thats why I'm sticking with it.
 

choudang

Padawan
Code:
*airtel.in/Level2_t3_services.aspx?path=1/6/6/3/6
if you have only mobile office, pl go thru the above mentioned url, as u r not mentioning your location, i am unable to find out the fact.
 

ThinkFree

Technomancer
If you consider the price, then Airtel may be best. But if you look at efficiency, Vodafone is better if we consider GSM operators
 

cool_techie_tvm

Ambassador of Buzz
cool_techie
My portal has been upgrated and whole layout has been also changed but lacking of few things which was previousy there. you need to re-register your number for accessing "my airtel".
Isnt the portal same for all the users? I mean if u can login, why am i not able to login? On entering the username and password, i get a page which displays Bharti Airtel Secure Domain Error #38cf04d7 :( Besides i am unable to send pic msgs on national level. Even though i have an Airtel tower in front of my premises, my phone displays the tower which is 3kms away* These are some of the problems faced by me.

*Changing the phone(s) didnt help. And Airtel is reluctant to change the SIM too :(
 

phuchungbhutia

Om Ma Ni Pä Me Hum
I had some problem too last time . . I recharged with 498 and got the msg Recharge successful . . Then wen i asked for activation cc told tilt i had not recharged at all . . And i lost the money . . And now i am using Nop 104 . . Cant lose more money . . And worst thing was wen i complained at ties service center they said we wont handle any prepaid customers . .
 

sakumar79

Technomancer
Send an email to their customer care and give full details... Sometimes, when communication over phone fails, you get reply over email a little bit better. (speaking from actual experience)

Arun
 

casanova

The Frozen Nova
Talk to them and explain the complete thing, you should get your money back.

So far my experience with Airtel is very good. Have mostly been with Airtel since going mobile.

Don't shout at them. It never works. Rather put it this way, saying that I compromised on using it for 1 extra month since I was already charged for that month but I am now thinking otherwise.
 
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