comrade
foreign return(0)
I own a airtel prepaid card. Last month my number was blocked for some address reverification..despite of producing the proof they took 15 days to re-activate the number..finally one day it got activated and I found Rs.-17 as balance……recharged my mobile and started to use the number….but at the end of month once again I found my balance to be off Rs.-13..i immd called customer care and queried abt it they responded that it was bcoz of hello tunes…but the fact was I never activated hello tunes…told them clearly abt this and they said they will check the service again….for an hour later I foned my mobile number from my landline I surprised that I could hear hello tune….
How can they took off charges for the service which I never opted for..?
Is there by any means I can file a case against them?
How can they took off charges for the service which I never opted for..?
Is there by any means I can file a case against them?