izzikio_rage
Technomancer
Ordered the WD my passport off Amazon.
Now waiting to see if i can get my old failed HDD replaced by WD
Now waiting to see if i can get my old failed HDD replaced by WD
Advise on external HDD which is reliable and safe
Off Topic
Most of us, if not all, desire to get a good ASS!!
I apologise for straying away from the actual topic.
Unless he meant it the other way, which means booty
Most of us, if not all, desire to get a good ASS!!
I apologise for straying away from the actual topic.
$hadow
Geek in making
And this time register it right on arrival. Congo BTW.
izzikio_rage
Technomancer
I still can't seem to get past the initial registration screen. The one where they ask your details
Checked the warranty info of the new HDD, seems they've started it from jan 15 so i get one month less of cover
Checked the warranty info of the new HDD, seems they've started it from jan 15 so i get one month less of cover
prateek70007
Banned
Go for Seagate Backup Plus 1 Tb... Its best with good build and performance. I'm using it for 2 years, its best in market.
Hi [MENTION=8593]izzikio_rage[/MENTION],
What kind of error message you are getting during the registration?
Normally, the warranty might start from the manufacture date. If you have registered the WD product online, then the warranty starts from the date of purchase. I’d suggest you, after buying the product, just register your product with us.
For more information about WD product registration, you can refer to the link below.
Support Answers
If you didn't register your product, please refer the below link for your future reference.
Support Answers
Hope it helps
What kind of error message you are getting during the registration?
Normally, the warranty might start from the manufacture date. If you have registered the WD product online, then the warranty starts from the date of purchase. I’d suggest you, after buying the product, just register your product with us.
For more information about WD product registration, you can refer to the link below.
Support Answers
If you didn't register your product, please refer the below link for your future reference.
Support Answers
Hope it helps
Last edited:
$hadow
Geek in making
What's the error you are getting?
Warranty Period Updation
Can the warranty period be updated to 31 October 2017, such that it precisely corresponds to the three years warranty period?
@DK_WD, I purchased a Western Digital Elements 1TB USB 3.0 portable hard disk drive on Amazon India from the seller; Infiniti Retail Ltd, and subsequently registered the product on Western Digital's support portal. The product was purchased (rather, the order was placed) on 31 October 2014, and albeit the hard disk drive is within warranty status, the expiry date is displayed as 19 October 2017.
Can the warranty period be updated to 31 October 2017, such that it precisely corresponds to the three years warranty period?
Re: Warranty Period Updation
Hi [MENTION=89911]insaneYLN[/MENTION],
In your case, I’d advise you to call or email our support team in India to update your warranty end date. They may ask for your receipt or proof of purchase so just be ready to email it to them when asked.
The following link contains details of India support team:- Support Answers
In the future, if you have any issue with the WD warranty service, you may refer to the link below:
Support Answers
If you'd like, you can also PM me your serial number, email address that you used to register the product and a copy of your proof of purchase, and I'll see if I can pass it along to our Customer Care team.
@DK_WD, I purchased a Western Digital Elements 1TB USB 3.0 portable hard disk drive on Amazon India from the seller; Infiniti Retail Ltd, and subsequently registered the product on Western Digital's support portal. The product was purchased (rather, the order was placed) on 31 October 2014, and albeit the hard disk drive is within warranty status, the expiry date is displayed as 19 October 2017.
Can the warranty period be updated to 31 October 2017, such that it precisely corresponds to the three years warranty period?
Hi [MENTION=89911]insaneYLN[/MENTION],
In your case, I’d advise you to call or email our support team in India to update your warranty end date. They may ask for your receipt or proof of purchase so just be ready to email it to them when asked.
The following link contains details of India support team:- Support Answers
In the future, if you have any issue with the WD warranty service, you may refer to the link below:
Support Answers
If you'd like, you can also PM me your serial number, email address that you used to register the product and a copy of your proof of purchase, and I'll see if I can pass it along to our Customer Care team.
izzikio_rage
Technomancer
Hi [MENTION=293224]DK_WD[/MENTION], seems that we are conversing on multiple threads 
My error during registration is
*i.imgur.com/nDYRqtY.jpg
The email WD seems to take me back to the registration page.
My error during registration is *i.imgur.com/nDYRqtY.jpg
The email WD seems to take me back to the registration page.
izzikio_rage
Technomancer
[MENTION=293224]DK_WD[/MENTION] What is the helpline number? And what is the helpline email, PM me in case you don't want to put it on an open forum
Hi [MENTION=8593]izzikio_rage[/MENTION],
The link below has all the information on calling our Customer Care line, and also for emailing the Support team.
Support in India
I'd recommend that you call them directly. The reason is because you're having some problems to register the product, and the email page requires that you use a registered email account, so that way may not work.