theterminator
Wise Old Owl
Hmm..I'll contact Dell then. Thanks guys for your efforts
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Oh. it worked for me though.Nope. Same error![]()
I don't think that's for nVidia GPU. See the reported vram. If it went kaput, it won't show up at all much less show vram amount."Video Controller=Unknown video card"
I think your laptop graphics card is gone.
@Flash bios info is independent of any driver install.If the bios itself is unable to report a particular hardware component then most likely it is a hardware fault.
I checked my own laptop bios with nvidia card & couldn't find any mention of it but then compared to screenshot of bios settings posted by @theterminator my bios doesn't even have 10% of those settings or info.Maybe somebody with a dell laptop with graphics card can confirm if dell bios shows graphics card info when everything is running fine.I don't think that's for nVidia GPU. See the reported vram. If it went kaput, it won't show up at all much less show vram amount.
I think its reporting the iGPU but not detecting it correctly.
A very important and good point raised by our Friend.Not talking about choosing graphics in BIOS,I am interested in knowing whether dell laptop(or any laptop) bios reports the name of installed graphics card.
Disabled hardware acceleration and it's all good now. But it only started happening for last 2-3 days, never before. Why now? Didn't change any settings before, always kept at default.Many browsers by default use graphics card acceleration for online videos which may cause issues like above when there is some conflict between browser & graphics driver.You can try disabling graphics card acceleration in browsers(use google) & use cpu processing only for online videos.
Are you getting this problem only for Firefox or for other browsers too?Disabled hardware acceleration and it's all good now. But it only started happening for last 2-3 days, never before. Why now? Didn't change any settings before, always kept at default.
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Checked in 3: Chrome, Firefox(64bit) and Opera had this problem. YouTube videos were playing fine on Chrome and Opera, not on Firefox.Are you getting this problem only for Firefox or for other browsers too?
Just re-check with updated version of browser and graphics driver. If issue still persists, follow @whitestar_999 suggestion. Be advised, if you are using no hw acceleration and watching HD contents with heavy background task, you may get lag in video, resulting choppy display.Checked in 3: Chrome, Firefox(64bit) and Opera had this problem. YouTube videos were playing fine on Chrome and Opera, not on Firefox.
Most other websites had this problem playing videos on all browsers.
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Yeah I upgraded to Win10. Drivers up to Win7 only are there for this model.@true_lies I can't see any windows 10 official driver for your laptop model. Are you sure the model you provided is correct one? And was windows 10 pre-installed or you upgraded ?