topgear

Super Moderator
Staff member
So I've this GT 620 on one of my old rig. The card was malfunctioning. The standard warranty period of the card was over but I've registered the card for extended warranty long before. Still to be sure sent an e-mail to technical@zotac.com. They have asked for extended warranty registration e-mail and purchase invoice. So sent both by e-mail. They instructed me to visit their service center on 73 , Metcalf Street. 1st Floor. Kolkata - 700013. They also intimated the service center about the same. So went there with card, registration e-mail print out, purchase invoice. Service center guys accepted the card, tested it and handed me a replacement card then ( no box ) and there only. I think it's a refurb ( it looks brand new though ) unit but if it works then it's all good ( had time constraint so testing on the replacement card not done yet ). Overall the service quality is very good.
 

sam1

Journeyman
me too. bought a 970 specially for the extended warranty. glad to know it works! thanks for the info dude.
 
OP
topgear

topgear

Super Moderator
Staff member
Darn card not working. Got time for testing. So installed it, pc booted with no display, GPU fan not running. So replacement was a DOA unit. God Damn Zotac.
 

101gamzer

Ambassador of Buzz
Darn card not working. Got time for testing. So installed it, pc booted with no display, GPU fan not running. So replacement was a DOA unit. God Damn Zotac.
You should have told them to test the card in the shop in front of you.

Sent from my SM-J700H using Tapatalk
 
OP
topgear

topgear

Super Moderator
Staff member
Yes, I should have done that but I had really busy schedule that day. Moreover, the card they handed me looked very nice ( Physical Condition ) though it was without box. I'm wondering about the quality of the buffer stock they have .. Anyway, will try for RMA once more when I get some time.
 

shubham412302

Broken In
Any service center in thane, dombivili or kalyan for zotac.
If I were to go to lamington road it will take 4hours of transit time for the return trip.
 
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