maheshn
Journeyman
Well, I'm having a strange issue with date and time on my machine at work... before going into the same, a few specs.
-It's a Dell Optiplex newly purchased by the organization, barely 6 months old.
-Our office got a total of 4 new systems with identical specs - Skylake i5, 4GB RAM, no ODD, 1TB HDD, 18.5" monitor, Dell KB & MS.
-The systems are part of a domain. We don't have access to the Admin user for the domain, but we can access the Admin user on the local system.
The issue? The date and time get reset to about 7 days back, and 6 hours back, arbitrarily. Changing the date and time in the control panel corrects it, but only for about 1/2 and hour to 1hr. After that it again goes back 7 days/6hrs approx. It does not go back to 1st April 2002, or any first date like with a battery failure.
-And before everyone says "Check the CMOS battery", it's already been checked, replaced, the whole lot. It's not a hardware fault
-Also, it does not seem to be a known software issue with internet time synchronization. There is no internet access for the PC and the time sync is turned off
-Microsoft support sites mention the time service may be corrupt and recommend stopping and restarting the time service. I've done that too to no effect.
-The system service is done by CMS. The CMS technician who looked at the system couldn't find any reason for this happening.
Where should I look for clues?
-It's a Dell Optiplex newly purchased by the organization, barely 6 months old.
-Our office got a total of 4 new systems with identical specs - Skylake i5, 4GB RAM, no ODD, 1TB HDD, 18.5" monitor, Dell KB & MS.
-The systems are part of a domain. We don't have access to the Admin user for the domain, but we can access the Admin user on the local system.
The issue? The date and time get reset to about 7 days back, and 6 hours back, arbitrarily. Changing the date and time in the control panel corrects it, but only for about 1/2 and hour to 1hr. After that it again goes back 7 days/6hrs approx. It does not go back to 1st April 2002, or any first date like with a battery failure.
-And before everyone says "Check the CMOS battery", it's already been checked, replaced, the whole lot. It's not a hardware fault
-Also, it does not seem to be a known software issue with internet time synchronization. There is no internet access for the PC and the time sync is turned off
-Microsoft support sites mention the time service may be corrupt and recommend stopping and restarting the time service. I've done that too to no effect.
-The system service is done by CMS. The CMS technician who looked at the system couldn't find any reason for this happening.
Where should I look for clues?