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Hi- I'm your friendly neighborhood Palit guy and one of my jobs is to run the tech support department.
While I won't say that we have never made a mistake I think our tech support is stellar. In fact, I spend a lot of time watching forums for people that have problems and try to get them solved before people even contact us.
This post came up in a Google search so I created an account just to let you know we take this sort of thing very seriously.
Just out of curiosity, where have you heard we do poorly in after sales service? I'd like to make sure that anyone having a problem gets the help they need.
If anyone here has any issues or questions about Palit products, please post a thread and sen me a PM. That sends me an email and I'll know to come post. There are a lot of forum posts and this helps me not miss things.
While I won't say that we have never made a mistake I think our tech support is stellar. In fact, I spend a lot of time watching forums for people that have problems and try to get them solved before people even contact us.
This post came up in a Google search so I created an account just to let you know we take this sort of thing very seriously.
Just out of curiosity, where have you heard we do poorly in after sales service? I'd like to make sure that anyone having a problem gets the help they need.
If anyone here has any issues or questions about Palit products, please post a thread and sen me a PM. That sends me an email and I'll know to come post. There are a lot of forum posts and this helps me not miss things.
nish_higher
Wise Old Owl
^where is this friendly neighbourhood ? while i don't think palit offers poor service,its better than some others imo.if u've dealt with them,u'd know.i have.
And the cards /mobos are not of any inferior quality in any way.its just that its a relatively new brand.
U can get sapphire/gecube too but support is just the same.
oh yeah-i'm no palit guy
only that i got a p35a and 9600 gso
And the cards /mobos are not of any inferior quality in any way.its just that its a relatively new brand.
U can get sapphire/gecube too but support is just the same.
oh yeah-i'm no palit guy
only that i got a p35a and 9600 gso
nish_higher
Wise Old Owl
^ 
he is actually Palit Rep (technically side).google for Palit Guy and u will know.he's on many forums
he is actually Palit Rep (technically side).google for Palit Guy and u will know.he's on many forums
asingh
Aspiring Novelist
How much is the ATI 4850 costing....which city are you in..?
I'm both the Consumer marketing rep and the tech support guy. Makes for a cool job because I have both sides. It gives me a unique insight into what's going on.
If you want to email me to confirm I can be reached at dmakinATpalitmultimediaDOTcom or supportATpalitmultimediaDOTcom. Try to remember this isn't the only forum I've posted my email addy in so it may take me a day to get back to you. I answer every email I get.
As Nish said, it's also easy to Google me.
*EDIT* I should add that I only cover the US and Canada.
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