[Query] What are the chances of getting a new Motherboard?

[bssunilreddy]

Hi,

I have bought Asrock Z77 Extreme4 MB from Arun Computers,CTC,Secunderabad on 18-4-12. During the installation of CM Hyper 212 Evo cooler one of the ram slots got damaged and a part broke of.Now I cant insert Ram into the 1st broken slot as comes out after inserting.I want a replacement.Who are looking after after-sales support for Asrock in Hyderabad.Can I get a replacement or not.As I have bought it on April,18,2012 I still have 3 years warranty until 2015.Please suggest what should I do now.Even i will spend some amount if they can replace me with a new board.

I am posting a photo of Asrock Z77 Extreme4 (the motherboard where the 1st ram slot which is near the CPU got broken is not shown here)

*imageshack.us/photo/my-images/688/z77extreme4top.jpg/

22 views & still no reply.Please guys tell me what to do?

 

[drkks]

As far as I know, Digicare handles the RMA. More details can be found here:-
ASRock And DIGICARE Reveal Partnership In India To Provide New RMA Service

I am sorry I looked at the attached image posted by you but was not able to appreciate the broken RAM slot.

 

[rajnusker]

Physical damage is not covered under warranty. Although you can give a try.