Toshiba 39L3300 LED TV Error Message. Help

avi996r

Broken In
Hi Guys

My 2 and half year old Toshiba 39L3300 has been displaying the following error message since last evening (screenshot attached):

'USB Over Current Status Detected. Please remove all USB devices from the TV, and Restart the TV by removing the AC Adapter'. I only use Tata Sky with the TV. Have not plugged in any USB devices or Chromecast etc. I called the Toshiba helpline and they said it was a 'software issue' and that the technician would take 24-48 hours to call me, so far no response. Am waiting.

The picture and sound still come as usual, the only issue is this big messages which displays on the center of the screen. I have tried resetting the TV settings and have switched the TV off and on again. The message goes away for some time (minutes to sometimes a few hours) and suddenly may come back.

Has anyone experienced anything like this and any suggestions on what to do about it?
 

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Minion

Conversation Architect
Hi Guys

My 2 and half year old Toshiba 39L3300 has been displaying the following error message since last evening (screenshot attached):

'USB Over Current Status Detected. Please remove all USB devices from the TV, and Restart the TV by removing the AC Adapter'. I only use Tata Sky with the TV. Have not plugged in any USB devices or Chromecast etc. I called the Toshiba helpline and they said it was a 'software issue' and that the technician would take 24-48 hours to call me, so far no response. Am waiting.

The picture and sound still come as usual, the only issue is this big messages which displays on the center of the screen. I have tried resetting the TV settings and have switched the TV off and on again. The message goes away for some time (minutes to sometimes a few hours) and suddenly may come back.

Has anyone experienced anything like this and any suggestions on what to do about it?

No Idea I would suggest wait for technician.
 
OP
A

avi996r

Broken In
Technician came and told me the motherboard needs to be replaced. Told it would take around a week to get it. Hope I can get it. Did not know Toshiba stopped selling TV's in India last year
sad.gif
Worried about the availability of parts. Luckily the service was fast. Service person came in 24 hours.
 

Minion

Conversation Architect
Technician came and told me the motherboard needs to be replaced. Told it would take around a week to get it. Hope I can get it. Did not know Toshiba stopped selling TV's in India last year
sad.gif
Worried about the availability of parts. Luckily the service was fast. Service person came in 24 hours.

How much they are asking for repair?
 

Pankaj_del007

Right off the assembly line
I am facing the same problem in my toshiba led 3 yrs old. Pls advice what to do and how much will it cost?
 
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