I purchased the product three years back. Within the warranty period it showed problem reading 3 movie moserbaer SDVD. The technician visited at home and told that the problem is with optical system and has to be replaced, but didnot replace it within the warranty period. Later I got it replaced paying around Rs 2000/= from one of the sony service centre 1-1/2 year back. Now the same problem has started and the company again tells to replace the optical system.
The present situation is
Some additional problem which is present from very beginning is
Though the optical unit was once replaced the problem recurred which indicates to its having some other problem. Might be the decoder is to blame.
I seek opinion of forum members in this matter.
The present situation is
- All the CD and VCD are playing.
- None of the DVD plays.
- The first movie of moserbaer 3 movie DVD plays but when I try to run the other movies the system hangs.
Some additional problem which is present from very beginning is
Sony promotional DVD Casino Royal 7 plays with high background sound and another Dolby digital DVD plays with similar high background and so the foreground sound becomes imperceptible.
Though the optical unit was once replaced the problem recurred which indicates to its having some other problem. Might be the decoder is to blame.
I seek opinion of forum members in this matter.