[Query] Seasonic S12II Series 520-Watt PSU Not Working

[jackal_79]

Hi, As mentioned in thread title, my PSU is not working( last week when i switched on my PC i heard a loud firecracker like sound and then nothing. System is not powering on. I think PSU has gone faulty. How do i get it checked?. I bought the product from Amazon on Jan'15.

 

[bssunilreddy]

Hi, As mentioned in thread title, my PSU is not working( last week when i switched on my PC i heard a loud firecracker like sound and then nothing. System is not powering on. I think PSU has gone faulty. How do i get it checked?. I bought the product from Amazon on Jan'15.

Send it to Tirupati Enterprises who are the official distributors and service providers as well in case of an RMA.

1st of all, call them and send an mail and ask for their address to send the PSU for RMA. Once when you get the confirmation from them via mail, send the PSU to them.

Seasonic S12II Series has 5 years warranty.

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[jackal_79]

Send it to Tirupati Enterprises who are the official distributors and service providers as well in case of an RMA.

1st of all, call them and send an mail and ask for their address to send the PSU for RMA. Once when you get the confirmation from them via mail, send the PSU to them.

Seasonic S12II Series has 5 years warranty.

Sent from my Moto G (5) Plus using Tapatalk

Thanks. Did the same.Was told to send a mail with invoice copy to their mail id.

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[topgear]

any update on this ?

 

[jackal_79]

any update on this ?

Got replacement. Thanks for your help. Never got to know what was the issue. I asked them but got no reply.

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[quicky008]

how much time did they take to send you the replacement psu?did you receive a new psu or a refurbished piece as replacement?