[Query] Primeabgb Service

Discussion in 'Service and RMA watch' started by Tech_Wiz, Jun 13, 2018.

  1. Tech_Wiz

    Tech_Wiz Active Member

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    Location:
    Chinchwad Pune
    Company name: Primeabgb Mumbai

    Product (be exact): PC Cabinet Gigabyte AC300W

    Name of the distributor/service provider/dealer and location: Primeabgb

    Location: Mumbai

    Date of purchase: 9th June'18

    Description of problems faced and the incident:

    I have ordered 4 parts from this Seller from Primeabgb.com.

    RyZeN 2600X, Gigabyte AX370M Motherboard, 8 GB Ram and the Gigabyte Cabinet. Upon delivery I found out only 3 have been shipped and Cabinet is missing. I have notified the seller who gave a standard reply of Sorry for inconvenience & we will revert etc.

    Wanted to know if such thing has happened to anyone else here and how much time these guys usually take to sort it out.
     
  2. nac

    nac Well-Known Member

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    May be cabinet is shipped separately and it's on the way. Better call, rather than emailing...
     
  3. OP
    OP
    Tech_Wiz

    Tech_Wiz Active Member

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    I called again. They forgot to Ship it apparently :banghead:
     
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  4. Nerevarine

    Nerevarine Well-Known Member

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    I got mine after a week or two because some components were out of stock. Dont worry their packing is top notch
     
  5. OP
    OP
    Tech_Wiz

    Tech_Wiz Active Member

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    Still Waiting :censored:
     
  6. Nerevarine

    Nerevarine Well-Known Member

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    call them up man
     
  7. rijinpk1

    rijinpk1 Well-Known Member

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    I had ordered a couple of DDR3L RAM for 2 laptop back in 2014. I had to wait a month+ to get the product since the specific model that I ordered with lower latency was not available with them. They offered a higher latency one, I refused and told them that I can wait till it comes in stock. Since I was not in a hurry, I didn't followup too much. Got the product in good condition and their packaging is really good. for fast delivery,amazon is way better and their customer care is also very good. Flipkart is almost dead with customer service :lol:
     
  8. OP
    OP
    Tech_Wiz

    Tech_Wiz Active Member

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    Finally received. Good packaging. Assembled the parts and now proud owner of a 2600X :enforcer:
     
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