plz help

[arcticflare]

guys i've recently installed Norton sys works 05 on my system . Now whenever i try to shut down the system it says ending program ccapp please wait. i've tried to end that process in task manager but it says i dont have access to that program. My system wont even shut down after that and i have to shut down manually .plz help me on this guys

system works is installed in win xp
i have a dual boot os with win98 on c drive and winxp on d drive.
processor pentium 2.8 ghz
motherboard-intel d865gbf
ram -512mb ddr
hard disk-80gb segate barracuda

 

[ShekharPalash]

ccAPP (Symantec Common Client Application) is one of **CRITICAL** files of all Symantec security systems...

Update your NSW 2005 using LiveUpdate and download all update...

REBOOT...

Problem with ccApp should be solved...

also try to disable few start-up items.. check your system for SPYWARE using SpyBot or Microsoft AntiSpyware.

 

[arcticflare]

not working

my sys works is updated and i scanned entire system using spybot
but the ccapp prob persists and my winxp has to be shut down manually
plz help

 

[swatkat]

Even Symantec does not know correct solution,look here..

This message can also occur when ccApp.exe, the main Norton host file, is closing the Norton product services and the computer is shut down before ccApp.exe has finished. If you have the latest program updates and you still get this message, wait a minute or two for Windows to close. If Windows does not close the application in that time, then click End Now and allow the shutdown process to continue.

*service1.symantec.com/SUPPORT/nav....88256d75006b7b86?OpenDocument&src=bar_sch_nam