Injustice to cellone customers.

[Anindya]

This is a very sad news for cellone customers. Just now i came to know that they charge Rs.1.50 to check unbilled amt from us . A cellone cus. needs to check their unbilled amt. by sending USG to 53333. And this is not a free service. Isnt this injustice? How r we supposed to check our unbilled amt? Guys plz tell me how can i move about this and register complain about it. I am looking for more persons from here to do it jointly so that its more effective.

 

[eagle_y2j]

unbilled amt ? watz this

 

[Anindya]

Its the current month usage amt which will be shown in the next bill.

 

[Tech.Masti]

what !!!! they are charging for checking usg amount??? ok i am also a cellone user only for using unlimited GPRS 199pm scheme i am with u.
BTW, how much speed are you getting?? getting any effect of EDGE??

 

[Anindya]

Getting around 5-6Kbps. Me too choose postpaid just to get the unlimited gprs. But this is a grave situation. any idea about how we can move forward with this complain?

 

[Tech.Masti]

only 5-6KBps !!! but they claiming that they are providing EDGE in kolkata, which handset you are using???
BTW i have no idea how to move forward

 

[ajaybc]

Iam also a cell one user Iam with u

 

[Anindya]

@Tech.Masti i am using 6680. staying in paikpara. Actually i was thinking of posting a complain in the TRAI site. But generally they dont act with individual complain so thought of unifying ourselves then move forward.

 

[Tech.Masti]

What! U r using 6680 and getting only 5-6 kbps..... Hmmm......

 

[Choto Cheeta]

@Tech.Masti i am using 6680. staying in paikpara. Actually i was thinking of posting a complain in the TRAI site. But generally they dont act with individual complain so thought of unifying ourselves then move forward.

Use Core...

www.core.nic.in

but BSNL never Promisses that u would be getting a certain speed in Internet all the time... so... I am not much hope full...

How ever move to core asking why would you be charge to know your account information...

@Tech.Masti

What Man ?? where were you... we missed you at our 2nd Kolkata meet

thats ilegal I suppose...

 

[infra_red_dude]

airtel has the toll free customer care number which also tells us about the current unbilled amount. check if something like this is there for bsnl cellone too.

 

[Anindya]

@Cheeta yes buddy i was thinking of lodging a complain about the billing issue. Thanks for this site i was planning to ask u
@Infra_Red no theres no such facility incase of BSNL. Nor can we check through their site

Registered a complaint in CORE.