if it's not in BIOS then the firmware needs to be upgraded. there should be an option it might be under integrated periphials (devices), then onboard devices. if it is still not avalible then yeah you more then likely need new firmware. the USB's could be unplugged from the mobo.... check this site out as it has some info on USB's not working *www.usbman.com/Troubleshooter%20General.htm
Hi Guest we just wanted to alert you to a major change in the forum. We will no longer be allowing the posting of outgoing links. Please use the attachment feature to attach media to your posts.