help me identify the bsod error

Vishnupg45

Vishnupg45

Liverpool fanatic.
I recently assembled my system. I installed everything from driver cd..
The problem is i get blue screen every 2nd or 3rd startup.
Then i can boot my pc and continue work as normal.
I have taken a pic through my phone. But i dont know how to upload in this post. Pls help.
 
thetechfreak

thetechfreak

Legend Never Ends
Refit the RAM. check for HDD bad sectors.
also put the photo in imgur.com which is a image sharing site and then post link here :wink:
 
sumonpathak

sumonpathak

knocking on heavens door
ITS gpu driver issue...try re installing....

Blue Screen BCCode 116 - Microsoft Answers
BSOD Code: 116 while playing game - Windows 7 Forums
 
OP
Vishnupg45

Vishnupg45

Liverpool fanatic.
the procedure is not working

can somebody tell the exact steps to follow, because i easily miss some or do it in the wrong order.
 
kisame

kisame

King of Heroes
Vishnupg45 said:
@techfreak thanks for the link.*imgur.com/VMAsF.jpg
Click to expand...

What driver is shown here.
Is it virtuWDDM.sys?
If yes,you have LucidLogix software installed which is causing problems.Uninstall it.

If its not virtuWDDM.sys,please tell us what is it?It will be helpful in troubleshooting.
 
OP
Vishnupg45

Vishnupg45

Liverpool fanatic.
now the same bsod error but with atikmdag.sys file is displayed. this time it is not virtuwddm.sys, currently virtu is not installed
 
kisame

kisame

King of Heroes
Vishnupg45 said:
now the same bsod error but with atikmdag.sys file is displayed. this time it is not virtuwddm.sys, currently virtu is not installed
Click to expand...

This implies now your ATI graphics driver is giving problems.Update your graphics drivers.
Also post your full PC config for future troubleshooting.
 
kisame

kisame

King of Heroes
post a screenshot of new BSOD.
Also try one thing.
Uninstall CCC but not the drivers and see if the problem goes away.
If it does not,then some third party software is causing ati driver to crash.
Give a list of installed softwares.
Not every software.Softwares you think that can interfere should be listed.
 
d6bmg

d6bmg

BMG ftw!!
Which version of Catalyst are you using?
Also do tell us the model number of graphics card you are using.
 
OP
Vishnupg45

Vishnupg45

Liverpool fanatic.
i m trying to get the screen shot, in the mean time here is the error information of the bsod.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80082FB010
BCP2: FFFFF880044079E0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061512-31137-01.dmp
C:\Users\PG\AppData\Local\Temp\WER-49967-0.sysdata.xml

catalyst info
catalyst version 12.3
driver packaging version 8.95-120131a-132694E-ATI
catalyst control center version 2012.0131.2220.39925

here is the image
*imgur.com/f9k9X.jpg
 
Last edited:
OP
Vishnupg45

Vishnupg45

Liverpool fanatic.
ok now i updated the catalyst control center to 12.6 beta and i m yet to get the bsod. Will tell if i succeeded.
 
F

frankeric

Journeyman
Vishnupg45 said:
I recently assembled my system. I installed everything from driver cd..
The problem is i get blue screen every 2nd or 3rd startup.
Then i can boot my pc and continue work as normal.
I have taken a pic through my phone. But i dont know how to upload in this post. Pls help.
Click to expand...

bro one more thing replace your ram with new one or with your friends and see problem still remains because if ram get weaker than it didnt load files properly.
 
d6bmg

d6bmg

BMG ftw!!
Vishnupg45 said:
ok now i updated the catalyst control center to 12.6 beta and i m yet to get the bsod. Will tell if i succeeded.
Click to expand...

Then it was just a driver problem.

My tip: Don't update your driver if it is working perfectly at any point of time.:wink:
 
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