TheSloth
The Slowest One
I bought a new gen Xbox controller from them. After using for a minute I found out about the issue with Y button, which was not as responsive as rest of the buttons, I needed to press hard to register the command. I sent a email on the same day I received the package and called them to inform about the issue. On call they told me they will not accept a replacement or refund since they do not support this facility for both xbox and play station consoles and accessories. They asked me to contact xbox customer support to resolve my issues.
I bought from them after reading positive comments on reddit and now I regret. Dont buy consoles or console accessories from them and stick with Amazon for safe side purchase.
Meanwhile I have been in contact with Xbox customer support and they accepted to replace my controller after doing basic troubleshooting from my system. Unfortunately the replacement controller also has same issue and I think this is a manufacturing defect in some batches.
I bought from them after reading positive comments on reddit and now I regret. Dont buy consoles or console accessories from them and stick with Amazon for safe side purchase.
Meanwhile I have been in contact with Xbox customer support and they accepted to replace my controller after doing basic troubleshooting from my system. Unfortunately the replacement controller also has same issue and I think this is a manufacturing defect in some batches.
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