Negative Experience Flipkart's "Payzippy" causing severe issues

maheshn

Journeyman
Hello all,

Sharing today's experience on FK - Have been a FK user from the time they sold only books. Did not have major issues with the site till today....

Was ordering a mobile (On7) for a friend. Opted for online payment, with netbanking. The site redirected me first to a PayZippy/Paynimo page which kept timing out. Once I got past that, it took me to a Citibank payment gateway which again fails. Long story short, after several attempts I cancelled the order and booked from Amazon.

Why is FK insisting on going through of all things Citibank payment gateway? Couldn't find any reliable partner or what?

P.S. This isn't the first time I'm paying online for FK. First time in about 3 1/2 years I'm getting frustrated with them.

If they don't improve, they'll only lose more orders....
 
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