Why did you mentioned after factory reset your phone is working you could have complained your phone is not working properly and phone is having ghost touch issues.
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Why did you mentioned after factory reset your phone is working you could have complained your phone is not working properly and phone is having ghost touch issues.
I got phone call only after 10 days of replacement period is over. Before that neither they called me, nor replied my emails. Only on twitter they used to say, we will get back to you very soon. In short 10 DAYS REPLACEMENT POLICY is eyewash. Finally you will have to go to service center. I made all the preparation to go to consumer court. If my mobile wouldn't have worked, I would have certianly gone in consumer court. Even in future if I get any proof that they sold me used phone, I will go in consumer court. It's hard earned money.
TheSloth
The Slowest One
I faced similar issue with Flipkart for MotoG5+. I have received fake/used mobile 3 times after they provided me with replacement and refund option. Two times got fake product. 3rd time I got the genuine, I think, even though had usage marks at the back which wasn't going away with normal wipes, I decided to keep it as I needed a smartphone asap. Flipkart is very risky in case of these flash sales and big billion sales. One have to be really lucky to get a genuine product in first time itself.
billubakra
Conversation Architect
Brother share your thread's link with him here. Is your phone working fine now?
Did you guys see a connection here? Everyone is getting used stuff of Xiaomi only from these sites.
@OP Brother you shouldn't have told her that it is working now. You should have said that the seal was broken and stuff. I saw some threads at xda, it is difficult, if not impossible, to prove whether the phone is used or not.
TheSloth
The Slowest One
Moto G5 or G5 Plus is link to my complete purchase experience.
Also, the feel of current in the back panel I have in current phone too. Battery charge still takes 2+hrs if I switch off my WiFi and data network. Doesn't feel like a 4GB RAM phone at all, browser tabs still reloads. As I have said earlier, it is not at all worth 17k. may be 14k, but that's it!
Also, the feel of current in the back panel I have in current phone too. Battery charge still takes 2+hrs if I switch off my WiFi and data network. Doesn't feel like a 4GB RAM phone at all, browser tabs still reloads. As I have said earlier, it is not at all worth 17k. may be 14k, but that's it!
billubakra
Conversation Architect
Maybe it's a defective or repaired piece.
billubakra
Conversation Architect
Do not format the phone now. Just delete your stuff. I was reading at some other site that all Xiaomi phones sold online have issues like these, there will be exceptions of course. I think its better not to buy these lower end phones online. Are they sending a flipkart employee to your place?
P.S. I don't understand one thing, say I order a Note 8 from an online store and say I found a scratch or some other technical glitch and I return that phone, considering I am lucky enough that the store accepted the return, then where does the returned phone go?
Lower end companies might be selling it again after fixing the issue.
Not Flipkart employee. Some other company's engineer who will only check the phone and give report to Flipkart.
billubakra
Conversation Architect
He will report it ok I guess. Be ready to "pay" him a little.
billubakra
Conversation Architect
I thought only replacement option was there nowadays.
meetdilip
Computer Addict
I got one. Not a Xiaomi phone though.
billubakra
Conversation Architect
TheSloth
The Slowest One
I also faced same issue. If second time also you have received defective unit then they will refund the amount. That's how my order count of Moto G5+ went to 3 times.
Don't settle down anything less than this. Just explain that technician your problem, hopefully, he should understand the problem in the mobile
billubakra
Conversation Architect
@Top10
What did the technician say? Also what is the mail address from where they replied you back? My friend got a vivo with custom ROM lol. cs@flipkart.com has been taken down.
What did the technician say? Also what is the mail address from where they replied you back? My friend got a vivo with custom ROM lol. cs@flipkart.com has been taken down.