sgurnani
Right off the assembly line
Please view this site while viewing my email as I am having a problem; unable to access files encrypted by Windows XP Professional.
*support.microsoft.com/kb/308993
How To Remove File Encryption in Windows XP
I am currently using Windows XP Pro Service Pack 2 and I had recently upgraded my comp. Before installing the newer version of Windows XP and updating my computer, I had backed up everything on my external USB hard drive. I had also added encryption on my work documents & images folder via Windows XP Pro Serv Pack 1. Now once I have my new computer setup; I am unable to access these important files and cannot move or copy them. In the above link, it mentions that you can uncheck the 'encrypt data' checkbox and click apply ok and ok. But after doing the same, once you go back to properties of the folder the 'encrypt data' checkbox shows a checkmark again.Also it shows an error accessing the files in the folder. Once your on properties of the folder, you can click on details next to the encrypt data checkbox. There it asks you an option to add user to access encrypted data but there is only one user on my comp. Also there is a certificate number next to the name of the user i.e. myself. Even if I have the same name now I am still unable to access the file. What is this certificate number? It shows my name & computer name next to that there is a certificate number as the list of authorized users. How do I find my current certificate number?
Please help me resolve this problem and regain access to my important files. Is there any third party software you know that could help me regain access? Or any other troubleshooting you suggest that can help me regain my files. It's 10GB worth of files!
Please let me know
*support.microsoft.com/kb/308993
How To Remove File Encryption in Windows XP
I am currently using Windows XP Pro Service Pack 2 and I had recently upgraded my comp. Before installing the newer version of Windows XP and updating my computer, I had backed up everything on my external USB hard drive. I had also added encryption on my work documents & images folder via Windows XP Pro Serv Pack 1. Now once I have my new computer setup; I am unable to access these important files and cannot move or copy them. In the above link, it mentions that you can uncheck the 'encrypt data' checkbox and click apply ok and ok. But after doing the same, once you go back to properties of the folder the 'encrypt data' checkbox shows a checkmark again.Also it shows an error accessing the files in the folder. Once your on properties of the folder, you can click on details next to the encrypt data checkbox. There it asks you an option to add user to access encrypted data but there is only one user on my comp. Also there is a certificate number next to the name of the user i.e. myself. Even if I have the same name now I am still unable to access the file. What is this certificate number? It shows my name & computer name next to that there is a certificate number as the list of authorized users. How do I find my current certificate number?
Please help me resolve this problem and regain access to my important files. Is there any third party software you know that could help me regain access? Or any other troubleshooting you suggest that can help me regain my files. It's 10GB worth of files!
Please let me know