email received from BSNL nov double usage offer

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Ramakrishnan

The Researcher
See the email I received from BSNL. As you know, I have crossed the free limit of 2.5 GB because the diwali offer. But they are informing me that I have crossed the free usage quota.

"Dear User,
Your current Broadband Usage has crossed the free-limit of 2.5 GB.Your Service details are given below

Service-UserID:
Current-Plan : Home 500
Period of current plan considered : 01-NOV-08 to 30-NOV-08 (the free-limit mentioned above does not account for pro-ration due to suspension, reactivation, termination & plan-change)


Warm Regards,
Customer-Care Team,
BSNL Broad-Band Services

This is a system generated mail. Please do not reply back to this email ID"

Are they going to bill me for the additional usage? They had advertised in their website that for nov 2008, everybody can enjoy double the free quota.
 

Ross

Daydream Believer
Yes, if you have changed your plan this month(ie November).
I called CC and came to know about this.
 
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