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DTH customers on long duration packs to get TRAI plans from Dec 29

Discussion in 'Technology News' started by billubakra, Dec 27, 2018.

  1. OP
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    billubakra

    billubakra Well-Known Member

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    My friend is using SHITtel dth. They have activated his plan of Rs. 500/- per month. Maha ghatiya d2h.
     
    Last edited: Feb 7, 2019
  2. whitestar_999

    whitestar_999 Super Moderator

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    This is what happens when you leave the rule making to "sarkaari baabus" instead of relying on professionals in their field.
     
  3. chimera201

    chimera201 Well-Known Member

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    Isn't TRAI intention actually good? The problem was that one high court ruled over that 15% max discount on packs. So that cable/DTH operators can charge high on individual channels. The cable/DTH operators are creating the problem because TRAI's system will result in a loss (and more work) for them.
     
  4. OP
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    billubakra

    billubakra Well-Known Member

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    Still d2h is saying that they are in the process of upgrading their systems so the higher amount pack. What a shame that the customers are suffering. I wish I hadn't recharged with a long term validity plan.[​IMG]
     
  5. whitestar_999

    whitestar_999 Super Moderator

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    The road to hell is paved with good intentions.

    That is where having "professionals" instead of "baabus" helps.How much a bureaucrat can possibly know about avg customer preference & paying pattern along with DTH industry charges & their channel agreements with other networks compared to a professional from DTH field itself?
     
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  6. chimera201

    chimera201 Well-Known Member

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    The problem with TRAI is that they don't have the final authority. They can only "recommend" not "enforce" just like they "recommend" minimum 2 Mbps internet speed.
     
  7. OP
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    billubakra

    billubakra Well-Known Member

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    So, how are the issuing letters to dth providers for not abiding by their laws? Agree with your latter part.
     
  8. chimera201

    chimera201 Well-Known Member

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    Issuing letters "recommending". If it was law, they would have to pay big fines or go to jail.

    Also this is stated in your own OP
     
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  9. whitestar_999

    whitestar_999 Super Moderator

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    Nobody except supreme court has the final authority but that does not mean TRAI is toothless.
    SC rejects challenge to Trai’s power to cap cost of TV channels, bouquets - Times of India

    They only "recommended" not "enforce" 2mbps because it was their choice not because they lacked authority.
     
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    billubakra

    billubakra Well-Known Member

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  11. OP
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    billubakra

    billubakra Well-Known Member

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    +1
    Did the isp's file any kinda suit against the 2mbps speed? I doubt, so why didn't it don't into effect? Maybe the infrastructure excuses.
     
  12. whitestar_999

    whitestar_999 Super Moderator

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    Not just excuse,bsnl example is there.Most probably the reason for their recently introduced daily FUP limit is because of inability to support all that data being consumed every day.
     
  13. OP
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    billubakra

    billubakra Well-Known Member

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    Precisely my point. I wonder what the private players had to say about the same.
     
  14. OP
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    billubakra

    billubakra Well-Known Member

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    I had 1000+ Inr in my account. Right now it has become zero in just 11 days thanks to videocon d2h selecting channels as per their wishes. Their customer care number is now also not connecting calls to the customer support.
    Videocon Balance 1.jpg
     
    Last edited: Feb 13, 2019 at 1:07 PM
  15. TheSloth

    TheSloth The Slowest One

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    ^holy shit that's too bad. Keep your TRAI mail thread updated with these informations. Hope TRAI is listening.

    I was able to select my channels on Airtel DTH service and they also updated their prices, from Rs.22.xx to Rs.19.xx. though when I went to last page before finalising my package, that Rs 19.xx became Rs.20.xx. I selected all sports HD channels, major Hindi channels and kids channels, ended up paying Rs.520 for ~80 channels.
     
  16. OP
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    billubakra

    billubakra Well-Known Member

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    How much were you paying before?
     
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    billubakra

    billubakra Well-Known Member

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  18. bssunilreddy

    bssunilreddy Well-Known Member

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  19. patkim

    patkim Active Member

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    I am on Videocon D2H too and some very frustrating things have been happening for past several days. The overall experience is pathetic. I wrote to anil.khera@d2h.com assuming he is the CEO of D2H but in vein.

    First of all their website many a times returns 504 Gateway timed out
    Phone lines do not connect. If they do, call drops, else I am on hold for 10 - 15 minutes and call drops.
    My balance has been fluctuating, yesterday it was 230 today I see a message that it has been topped up on its own!!
    Website login/password does not work. I have to use mobile OTP login
    First they changed the pack on their own. Then I manage to create my own pack. They still have not correctly activated all channels. Twice they blocked all my services stating that balance is zero suddenly.
    customercare@d2h.com gives scripted textbook responses.

    The height of all.
    I wrote a mail to customercare@d2h.com and it bounced from postmaster@dishtv.in
    This is a networking mystery to me. The address as in the Internet properties of the message actually is postmaster@dishtv.in

    Lousy management and pathetic handling of the issue by D2H.
     
  20. OP
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    billubakra

    billubakra Well-Known Member

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    Videocon is going down the drain, google insolvency videocon, icici videocon scam. Essel group bought D2h last year, but then Essel thought that it was a bad decision so they stopped the deal midway. Now Essel doesn't want it, Videocon is down so the existing customers are fked.
     
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