Dell Monitor Glass looks loose

RCuber

The Mighty Unkel!!!
Staff member
I recently purchased Dell S2240L . It has edge to edge glass, with a small bezel. I noticed that the glass may not have been glued properly at the edges. when I apply slight pressure at the edges the glass moves a little (~1mm). I think its a major defect, I want to know how to report this issue to dell and how much time does Dell take to replace the product. Will Dell take back the product first and replace it few days later? or do they replace the product same day.

I must say that apart from this the monitor is sleek and looks stunning :D..
 

Myth

Cyborg Agent
This gap is present all around the edges ? Could be a design feature present in all models. Another owner could confirm this.
You didnt notice this when you purchased it ?
Return it to the dealer and hope he takes it for reparing or replacement.
He might say, this is a case of mishandling happenning after the sale and hence not covered under warranty.
 
OP
RCuber

RCuber

The Mighty Unkel!!!
Staff member
the gap is between the frame and the glass. I thought I had seen something wrong initially when I saw the monitor. but as I was in a hurry I couldn't thoroughly check it. I need to have another a good look at the monitor.. its my dad's monitor. AFAIK Dell will replace it isn't it?
 
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