Can't open www.heavengames.com

Discussion in 'Software Q&A' started by g_goyal2000, Nov 12, 2006.

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  1. g_goyal2000

    g_goyal2000 Member

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    Hi guys.
    I'm being faced with a very irritating problem.
    I use Mozilla Firefox 2.0 & IE7 to browse the web.
    I have a MTNL Triband 256 kbps broadband connection in Delhi.
    The problem is, I can't open www.heavengames.com site.
    I can't even ping the site. It says "Request Timed Out".
    I even tried using it's IP address 66.98.178.8 but of no use.
    When I "tracert" it, the following is shown:

    C:\>tracert 66.98.178.8

    Tracing route to www2.heavengames.com [66.98.178.8]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 16 ms 14 ms 14 ms triband-del-59.177.31.254.bol.net.in [59.177.31.254]
    3 16 ms 15 ms 16 ms triband-del-59.179.0.1.bol.net.in [59.179.0.1]
    4 16 ms 17 ms 14 ms triband-del-59.179.0.75.bol.net.in [59.179.0.75]
    5 14 ms 14 ms 16 ms 220.227.69.78
    6 39 ms 39 ms 39 ms 220.224.185.97
    7 187 ms 185 ms 187 ms 80.77.1.137
    8 185 ms 185 ms 185 ms so-2-1-0.0.cjr01.ldn004.flagtel.com [62.216.129.50]
    9 254 ms 254 ms 255 ms ge9-0.mpr2.lhr1.uk.above.net [195.66.226.76]
    10 254 ms 252 ms 254 ms so-7-0-0.cr2.dca2.us.above.net [64.125.27.165]
    11 289 ms 282 ms 283 ms so-6-0-0.cr2.dfw2.us.above.net [64.125.28.70]
    12 290 ms 293 ms 289 ms so-5-1-0.mpr2.iah1.us.above.net [64.125.29.33]
    13 304 ms 304 ms 304 ms 289.ge-3-2-1.mpr1.iah1.us.above.net [216.200.251.26]
    14 306 ms 305 ms 305 ms ivhou-207-218-245-27.ev1.net [207.218.245.27]
    15 300 ms 301 ms 299 ms ivhou-207-218-245-111.ev1.net [207.218.245.111]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    I have checked the hosts file & it doesn't contain any entry for it for the site.
    I have latest versions of Ad-Aware Personal 1.06, Spybot S&D, Spyware Doctor, Pc-cillin 2006, Zonealarm Pro installed on my computer. I have checked their settings and none of them is blocking the site.
    Kindly help.
     
  2. Choto Cheeta

    Choto Cheeta Rebooting

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    Opens fine in my BSNL DataOne account...

    anyway... some time when site changes a DNS records... our ISPs are slow to update it in to their cache... better you wait 12h more...

    get idea about what I am talking... you may be need to read this thread...

    http://www.thinkdigit.com/forum/showthread.php?t=39754
     
  3. OP
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    g_goyal2000

    g_goyal2000 Member

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    Well, the problem is, the site never opens. I have tried before too.
    Anyway, I tried removing their DNS addresses and of no use.
    Instead, the condition worsened & other sites stopped opening.
    So, I guess it's not a problem with their DNS address(s).
    Any other solution please.
     
  4. Choto Cheeta

    Choto Cheeta Rebooting

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    have checked it at any of ur Friends house, that whether its opens there in MTNL Connection or not??

    also check whether any fire wall in ur system or IE security policy is preventing the site to get open...

    and you may try the openDNS solution too by not using MTNL DNS but rather using openDNS addresses...
     
  5. OP
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    g_goyal2000

    g_goyal2000 Member

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    I have already tried the openDNS solution. I even sent them a mail after being unsuccessful but even they weren't able to help me.
    The site opens everywhere else.
    I don't know anyone else with a MTNL broadband so hard to know whether the site opens in their PC or not.
    Haven't applied any local security policy on my PC. Even tried turning off the firewall but of no use.
     
    Last edited: Nov 17, 2006
  6. Choto Cheeta

    Choto Cheeta Rebooting

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    Ok... Lets wait and i will confirm with my frnds over in Mumbay with MTNL about this to see whether it opens with them or not...

    Dont u have CyberCafes around with MTNL Connection... u can visit any of those in ur Locality to check too....
     
  7. OP
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    g_goyal2000

    g_goyal2000 Member

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    I don't think that any Cyber Cafe here in my locality or any other place will use a MTNL broadband cos the signals comes through telephone line and if the phone goes dead, then, well they'll have to shut off the cyber cafe till the line is restored. And I don't think any cyber cafe owner would like to take that chance.
    __________
    Can anyone give me the contact/email address of www.heavengames.com??
    I think I'll ask them what's the problem.
    Maybe they have blocked my entire IP address range due to abuse or some other reasons.
     
    Last edited: Nov 17, 2006
  8. Choto Cheeta

    Choto Cheeta Rebooting

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    From the WebSite its like...

    General Inquiries
    For general and media inquiries about HeavenGames, please contact us at info@heavengames.com.


    Who is of the domain gives me to Contact Address...
    Administrative Contact , Technical Contact :
    Au, Ho Yin
    hya@BLUESITE.COM
    710 Main Street
    Malden, MA 02148-3708
    US
    Phone: 781-324-2448
    Fax: 123 123 1234

    anyway if u feel that ur IP range is blocked... u may try using a proxy address to see whether u can access the site or not... :|
     
  9. OP
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    g_goyal2000

    g_goyal2000 Member

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    Alright. I have sent them a mail.
    Let's wait and see what's their reply.
     
  10. abhi_shake

    abhi_shake New Member

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    I have a MTNL connection, and tried to open the site but it didn't
     
  11. OP
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    g_goyal2000

    g_goyal2000 Member

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    Ok.
    Here's the update.
    The site is now opening. They must definitely have blocked the IP range.
     
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