Buying whole Computer, Budget 80K approx.

[TigerKing]

Blast from the past!

Don't tell me you are still deciding about mechanical keyboard after almost 2 years.

Actually I don't know what's name for that upper part..
That upper part and the cushions are damaged.
I purchased headphones with the new PC.. .. .. etc etc
Check image.
*uploads.tapatalk-cdn.com/20190306/78c1d7a1f58bedea1e89d628f24a22e9.jpg
Can you please tell if I can get it replaced? It's still under warranty of 2 years. Now it's warranty getting over in this month.
I emailed customer service of hyperX regarding this issue. They replied back

Dear Kingston Customer,

Thank you for contacting Kingston Technical Support. We regret for any inconvenience caused.

Kindly be updated that any damage, including wear and tear is not covered in warranty.

If you have any other questions or concerns, please feel free to reply to this email with full history.

Thank you for selecting Kingston as your upgrade partner.

Best Regards
Sunny Chaurasia
Kingston Technology Far East Corp.
Kingston Technical Support - India
Toll Number : 1860 233 4515
Email:
Technical Support : techsupport_india@kingston.com
Service Query/RMA : services_india@kingston.com
Sales Support : sales_india@kingston.com

Thank you.

 

[gagan_kumar]

Actually I don't know what's name for that upper part..
That upper part and the cushions are damaged.
I purchased headphones with the new PC.. .. .. etc etc
Check image.
*uploads.tapatalk-cdn.com/20190306/78c1d7a1f58bedea1e89d628f24a22e9.jpg
Can you please tell if I can get it replaced? It's still under warranty of 2 years. Now it's warranty getting over in this month.
I emailed customer service of hyperX regarding this issue. They replied back

Where is the damage???

 

[whitestar_999]

 

[whitestar_999]

Still before trying all the above visit the kingston service centre & then try your luck.

 

[TigerKing]

Still before trying all the above visit the kingston service centre & then try your luck.

Okay