Norton Antivirus 2008 LiveUpdate error

[karmanya]

Hey,
Recently my electricity flickered causing my computer to restart. The chkdsk utility of windows then proceeded to delete some live update files.. now everytime i try to update i get this message*img300.imageshack.us/img300/5969/29879760gp4.th.png
What should i do? clicking on the link displayed takes me to a blank page with "welcome to Norton support center" written on top.
i tried to go to the symantec website and downloading thier liveupdate tool, it didnt make any difference.
Any suggestions?

 

[dreams]

This error can be fixed by re-installing LiveUpdate or by re-installing whole Norton. Also this error may or may not get fixed. Foll the solutions,

Remove LiveUpdate.
Remove the LiveUpdate files from the Application Data/Common Files folders.

settings.LiveUpdate
another inventory file for LiveUpdate.

After deleting the above 2 files, download the older version of LiveUpdate. May be 3.2 if you could get it.

Install it and then run LiveUpdate.

Issues should be fixed.

 

[thewisecrab]

^^
+1
The electricity surge must have messed up your Norton Files.
Try system restore too.
Otherwise reinstall.
PS: Why Norton of all the AVs? (Just curious )

 

[The Conqueror]

Yeah electricity Surge has messed up your Norton Files or you dont shutdown properly?
Btw May I Know Why have you chosen Norton?

 

[karmanya]

I picked it cuz my dad chose to buy a 10 pc pac for his 8 pc office, hence my mum and i got it free

Trying the mentioned solution right now, lets see what happens

 

[dreams]

Trying the system restore will make u to re-install Norton completely..beware. Is your issue resolved????

 

[karmanya]

Thanks dreams, your method works perfectly, Before you told me too, i had tried removing live update but didnt bother deleting the app data files

 

[dreams]

^^ Wonderful. I was working with Symantec so only suggested the exact steps to be followed. Glad it worked for you.

 

[D@rekills4]

Use Avast!

I prefer you leave Norton and use Avast or AVG