ithehappy
Human Spambot
Around seven months ago my brother bought a ZenFone 5. Yesterday he called me saying the charger is ****ed up. I mean the adapter mainly, as the USB cable is charging the phone fine via a computer. So he asked me to contact Asus' service centre as he lives in kind of a very small town. So after office I went to Asus' service centre, which is almost 18k from my place. Anyway, the extremely intelligent person who was there told me they don't have any charger, in fact they never have had any charger of any ZenFone! I asked what to do, I wanna pay but just get me a charger, there was no response as the person got busy attending other people.
I have already emailed Asus about the same, no reply till now. I have chatted with them too, and they asked me to go to SC. Now I am gonna ask on Twitter.
The phone is seven months old, and as accessories have a six month warranty period the charger is out of warranty anyway. He doesn't want to pay 1k or something behind other chargers like Samsung or HTC or Sony. That's why all these trouble.
So any place where I can get the travel adapter of the ZenFone 5?
This is what I call excellent after sales service.
Thanks in advance.
I have already emailed Asus about the same, no reply till now. I have chatted with them too, and they asked me to go to SC. Now I am gonna ask on Twitter.
The phone is seven months old, and as accessories have a six month warranty period the charger is out of warranty anyway. He doesn't want to pay 1k or something behind other chargers like Samsung or HTC or Sony. That's why all these trouble.
So any place where I can get the travel adapter of the ZenFone 5?
This is what I call excellent after sales service.
Thanks in advance.