Don't worry about Bank details from Whatsapp account hack only.
Just make sure that the account is locked out ASAP so that the fraudster cannot misuse it further.
The only problem is that the fraudster may have access to all the chat history of Whatsapp.
Access to chat history even after getting logged out?
Because after receiving call relative opened WhatsApp, which said
"Your phone number is no longer registered with WhatsApp on this phone.......
If you didn't do this verify, your phone and log back into your account.
Verify and ok"
So after reading this message they instantly verified and registered WhatsApp again on their device.
That fraudster may have access to WhatsApp for not more than 5-10 min.
You can't see previous chats on mobile WhatsApp. Only new chats.
In those 10 mins WhatsApp Web and chat history can be read. But when there is low internet coverage and slow speeds on mobile device. it shows loading on WhatsApp Web, when you try to read previous chats.
I don't know if fraudster can backup those WhatsApp Web chats.
Chat history is very less likely, As it is stored in G-Drive and I hope OP's relatives did not share there G-Mail Password with them. Which is required to backup the chat history. So when the scammer logged in, He would have only found groups, And that too, Without chat history.
No not shared any password
Only shared WhatsApp code.
Better to report this to police if you haven't already
Sent from my vivo 1807 using Tapatalk
I think police will do nothing. But I will ask relative to report it.
I am not aware where to report cyber crime complaints in Maharashtra.
Umm..... not sure what you mean, but rest assured, now the chances of bank details being compromised is close to nil (kudos to
@RumbaMon19 making aware about the G-drive storage mechanism).
Lol, guess WhatsApp doesn't care about user satisfaction now. The automated reply didn't even assured real people may get in touch.
It's funny how less we can rely on authorities. Once my phone got stolen by a man. I promptly gave police the IMEI code of the stolen phone, along with other details. Needless to say the police did nothing, giving a "automated response".
When internet speed on mobile is low, then it takes time to load previous chats or even recent chats on WhatsApp Web.
That's what I found when I tried.
You are on your own now. Authorities will do nothing.
Lost 3 phones, 1 - note 5 pro (we traced location & mobile number, man's photo but police did nothing) and 2 note 7 pro devices.
They have their nexus but they don't want to help you. They just fed up from their job.
Even government introduced lost mobile blocking service, but it's useless I don't see anything happening from this.
*ceir.gov.in/Home/index.jsp
) about 5 days later police will contact u and ask if u want to lodge FIR against the scoomers. Then it depends on you if you want to or not if the case is settled.