Urgent: Genuine or Not (RAM)

1) I ordered RAM (Seller: Cost2Cost) for my Lenovo G50-45 laptop from Amazon India
This is what I ordered: Kingston 8 GB RAM FOR LAPTOP 1600MHZ PC3L: Amazon.in: Electronics

2) Today I received order from Amazon India but when I checked the ram, no where kingston is written, there is a SAMSUNG logo on it.

3) When I contacted the Seller (Cost2Cost). He replied:
Kingston never manufacture the RAM they only market the same.
Here in this case they uses SAMSUNG chip-set, it is 100 % sold, market and support by KINGSTON for all warranty.

4) When I contacted Kingston, they replied: This is Samsung RAM not Kingston Product.


Please help me, what should I do?
 
OP
bajaj151
This is NOT amazon fulfilled. Therefore, I have to send the courier directly to seller.
 
Last edited:

SaiyanGoku

kamehameha!!
Keep the communication between you and the seller saved, also save the product page and use that to create return under "Item different than received"
 
Top Bottom