System Problem (Modem, a likely culprit)

[zodiac_511]

Whenever I'm connected to the net and play an audio file or any media for that matter (even a yahoo audible or sound in a web page) ,my system crashes(shows the BSOD).


Modem: Motorola SM56 Speakerphone modem
Sound card: SoundBlaster Live! 24 bit
Mobo: MSI K8N Diamond
OS : Win XP SP2 with all the updates

Can anyone help me rectify this?

Thanks in advance,

 

[vandit]

check for any clashes in drivers ... for that go to right click onto my comp/devicemanager/hardware.... check for any question marks and rectify that....

 

[zodiac_511]

All drivers are installed

 

[digital2006]

All drivers are installed

THE DRIVERS WILL SHOW ALLRIGHT EVEN IF SOME FILES ARE CORRUPTED

RUN DXDIAG THEN GO TO SOUND ,THERE MUST B 2 SOUND TABS ONE 4 MODEM LINE & OTHER IS YOUR SOUND CARD . CHECK IF THEIR ACCELERATION IS DISABLED OR ANYTHIN .THEN REPORT. ALTERNATIVELY YOU CAN CREATE A NEW ACCOUNT IN WINDOWS, RUN VIRUS SCAN,UNINSTALL MODEM&SOUND>REBOOT>REINSTALL>REBOOT


YOUR PROBLEM MUST B SOLVED ELSE YR MODEM/SOUND IS FAULTY


BTW R U USIN ORIGINAL WINDOWS?

 

[zodiac_511]

digital2006

Both accelerations are enabled

 

[digital2006]

disable auto restart in case of sys failure & see the bsod, note the error code &
identified files(if any)


disable auto restart

go to sys properties(right click my comp select properties)>advanced>under startup & recovery click settings>in the box opened deselect auto restart

now you will b able to note the error codes in bsod