SoundMagic E10 Left earpiece went dead

angie

At last the devil is here
Hi ,
I bought these earbuds from HomeShop18 last yaer in september. They came with 1 year manufacturer warranty. Now the left earpiece is not working. I don't know how that happened as I use them with care. No sound is coming even if I try to move the jack or wires around.

How can I make use of the warranty as I don't think they even have a customer care center here in India. Please advice.

After searching on internet, I found that many people are complaining on the left earpiece issue.
Also soundmagic website states that I should contact the place where I bought if from. I have started a query on HS18, lets see what happens. Any other advice will be appreciated.
 
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