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Some apps don't work on wi-fi, but work on mobile data

Discussion in 'Mobiles and Tablets' started by Cool Buddy, Oct 6, 2018.

  1. Cool Buddy

    Cool Buddy Active Member

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    I recently bought Nokia 6.1 Plus. It's running Android 8.0.1 September security patch.

    Ever since I bought this phone, some apps have not been working with my wi-fi connection, specifically, Quora and Netflix. All other apps work fine, I am able to browse internet, make WhatsApp video calls, watch YouTube and Hotstar videos, etc.

    I looked for solutions online and tried the following
    • Disable IPv6 on my router - it didn't seem to be enabled at all.
    • Forget wi-fi network - tried. Tried changing SSID on router, resetting network settings on my phone, rebooted router, disabled wi-fi security
    • Disabled battery optimisation for these apps
    • Background data is not restricted for these apps. There's nothing in permissions to say that wi-fi access could be restricted
    The moment I switch off wi-fi and connect to mobile data, the apps start working. They don't work only on wi-fi. I have tried with other wi-fi connections as well and gotten the same result.

    Can't seem to think what else I can try. I'm out of ideas.
     
  2. hariharakumar

    hariharakumar Blogger

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    try to contact the author of those apps via play store and tell them your issues
     
  3. Vyom

    Vyom The Power of x480

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    Your ISP might be blocking the sites. Or it could be DNS issue?
     
  4. thetechfreak

    thetechfreak .

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    Most probably a DNS issue.
     

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